Key account manager

Responsable Clients Nationaux Retail hypermarchés et spécialistes Consumer - Vente Location: Puteaux, France

CDI – Cadre – Dès que possible

Vous serez responsable des relations commerciales, négociations et suivi des clients nationaux et des lignes de produits sous la direction du Directeur des Ventes pour Sony Consumer Electronics* sur le marché français dynamique.

* Comprend les téléviseurs, les smartphones, les appareils photo, les produits audio. Ne compends pas Sony PlayStation, Sony Pictures et Sony Music. Sony UK | Latest Technology News | Electronics | Entertainment

Ce poste va vous permettre de vendre et promouvoir les produits Sony auprès des clients, favoriser la revente, entretenir les relations et s'aligner sur la stratégie de vente.

Vous devez avoir le sens de la vente et de l'anticipation, ainsi que des compétences analytiques qui vous permettent de créer de nouvelles opportunités. Vous maintenez à jour tous les outils mis à la disposition de la force de vente, en veillant à ce que leurs actions et leurs informations soient parfaitement actualisées.

Vos missions:

(Liste non exhaustive)

Vous serez responsable de vendre aux clients les produits Sony en atteignant les objectifs commerciaux définis, tout en tenant compte des normes et des valeurs de l'entreprise,

Gérer efficacement les comptes dans un environnement de vente multi-canaux et stimuler la croissance dans les canaux traditionnels et l’e-commerce,

Optimiser la conversion au niveau des prestations de services de première ligne afin de dynamiser la vente à l’utilisateur final,

Définir une stratégie de distribution efficace avec les grands comptes attribués,

Créer et accroître la part de marché Sony chez les clients en magasin et online,

Effectuer la mise à jour et le reporting des planifications et des prévisions de ventes,

Mettre à jour les documents de suivi, de promotions et d’activation de la Force de vente Terrain (RSM),

Négocier en centrale des opérations permettant des relais efficaces pour la force de vente chez chacun des clients,

Collaborer quotidiennement avec les équipes du marketing, support aux ventes, communication marketing client, credit manager, etc.,

Collaborer étroitement avec le responsable Channel Marketing et garantir qu’une coopération complète est en place avec le client avec de l’anticipation,

Coordonner et participer aux événements organisés par Sony et ses clients.

Vous avez :

- Un master dans un domaine pertinent (Marketing, Ventes ou E-commerce) et une expérience commerciale dans la gestion de grands comptes multicanaux

- Une Excellente capacité d'analyse

- Des compétences sur MS Office (Excel et Powerpoint)

- Un Esprit creative

- Du leadership

- Une capacité à travailler en équipe et dans un environnement en constante évolution

- Une bonne connaissance et utilisation des réseaux sociaux est un plus.

Ce que nous offrons

Un environnement de travail encourageant et inclusif qui favorise l'épanouissement professionnel et encourage l'innovation. Faites partie d'une entreprise qui est à l'avant-garde des avancées technologiques et faites une réelle différence dans la vie de nos clients. Votre parcours avec Sony Europe BV sera à la fois stimulant et gratifiant !

Votre nouveau bureau

Notre bureau à Puteaux est situé au cœur du quartier d'affaires français - La Défense - qui est facilement accessible par les transports en commun et dispose d'un grand centre commercial à proximité. Nous disposons d'un parking, d'un restaurant d'entreprise et de divers services sont disponibles au sein du bureau, notamment des espaces de coworking bien conçus pour encourager le travail collaboratif, sans oublier une vue fantastique sur la Tour Eiffel.

[ENG VERSION]

Key Account Manager Hypermarket and Specialist Retail Consumer - Sales Location: Puteaux, France Permanent contract – Cadre – ASAP

Lead commercial relationships, negotiations, and follow-up for national customers and product lines under the Sales Director's leadership.

Sell and promote Sony products to customers, drive resale, maintain relationships, and align with sales strategy. Sony UK | Latest Technology News | Electronics | Entertainment

You will need a sense of sales and anticipation, as well as analytical skills that enable you to build new opportunities. You will keep all tools available to the Sales Force up to date, ensuring their actions and information are perfectly current.

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Responsibilities
* Sell to customers by achieving defined business objectives and profit, taking into account company standards and values.

* Manage accounts effectively in a multi-channel sales environment and drive growth across traditional channels and e-commerce.

* Optimize the conversion of front-line services to boost sales to end-users.

* Stipulate and define pricing policies and contractual clauses.

* Define an effective distribution strategy with key accounts.

* Build and increase Sony's market share with in-store and online customers.

* Update and report on sales planning and forecasts.

* Update monitoring, promotional, and activation documents for the Field Sales Force (RSM).

* Negotiate operations with the head office to ensure effective relays for the sales force at each of their customers' sites.

* Collaborate daily with marketing, sales support, customer marketing communications, the credit manager, etc.

* Collaborate closely with the Channel Marketing Manager and ensure full partnership with the customer, with sufficient anticipation.

* Coordinate and participate in Sony and customer events.

Requirements
* 5 years' higher education plus commercial experience in managing large multi-channel retail accounts.

* Good knowledge of marketing and e-commerce.

* Advanced skills and good experience in complex negotiations with key accounts.

* Proficiency in English is important.

* Excellent analytical skills and good knowledge of Excel.

* Creative mind.

* Ability to work as part of a team and in a fast-changing environment.

* Driven by achieving objectives and demonstrating strong leadership capabilities.

* Good knowledge and use of social networks is a plus.

What We Offer

An encouraging and inclusive work environment that fosters professional growth and encourages innovation.

Become part of a company that is at the forefront of technological advancements and make a real difference in the lives of our customers. Your journey with Sony Europe BV will be both challenging and rewarding as you help craft the future of retail marketing!

Your new office

Our office in Puteaux is in the heart of the French business district - La Défense – which is easily accessible by public transport and has a large shopping centre nearby. We have parking, a company restaurant and various services are available within the office, including well-designed coworking spaces to encourage collaborative working, not to mention a fantastic view of the Eiffel Tower.

Life at Sony

We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture.

We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platforms for all aspects of wellbeing. We listen to our people through conversations and surveys, respect their suggestions, then act on them. We also provide allowances for volunteering days so that our staff can support the causes they are most passionate about.

You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills. We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap!

Bring your uniqueness to Sony

We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sony’s purpose – ‘to fill the world with emotion, through the power of creativity and technology’. We want you to bring your unique self to work and help shape our culture.

We are Sony Europe

Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us original and unique.

With offices in 28 European countries, Sony Europe caters to consumer, professional, semiconductor and healthcare markets with innovative electronics products and solutions. Our European laboratories research and develop new technologies and capabilities that contributes to the Sony Group and important issues on a planetary scale.

Bring your passion, creativity and ambitions to Sony Europe. Apply now, and let’s create the future together.

Equal Opportunity

Sony Europe is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, gender, citizenship, ancestry, age, physical or mental disability, sexual orientation, gender identity, medical condition, or any other protected characteristics.

Disability Accommodation for Applicants to Sony Europe

Sony Europe will provide reasonable accommodation for any qualified individuals with disabilities in the application process. For reasonable accommodation requests, please contact us by email at AccommodationRequest@eu.sony.com or by mail to: Sony Europe B.V, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation

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