Frabpm - operations manager

Infosys BPM recherche un(e) Leader pour un projet réalisé pour l’un de nos clients à Saint‑Nazaire. Vous aurez l’opportunité de collaborer avec les meilleurs spécialistes du secteur et de créer des solutions innovantes et de haute qualité répondant aux besoins de nos clients Location: St. Nazaire, Key responsibilities: Operations Management & Business Development Manage delivery as per the agreement with the client Bring functional expertise within business teams Provide leadership to ensure alignment between all stakeholders Develop and enforce strategic vision for Supply Chain Services Grow the business, reduce supply chain costs, improve efficiencies, and execute the integrated business plan Increase productivity by implementing improvement projects, and driving automation To visit client onsite to strengthen the relationship Participate in regular business meetings (monthly / quarterly reviews ) Stakeholder Management Understand aeronautics client business Build and maintain relations with client key stakeholders and establish collaborative environment Client expectations and satisfaction management Escalation prevention & escalation management Participate in regular business meetings (monthly / quarterly reviews) Retention & Talent Management Conduct regular 1:1 meeting with employees (monthly) and career conversations (biyearly) Set clear expectations / goals / objectives, monitor the progress and give actionable feedback (conduct employees progress review) Reward employees and recognize the successes Risk & compliance management Oversee risk assessment and defining mitigation plans Managing compliance with the contract, external regulations and corporate directives Requirements: Minimum 3 years of leadership experience in a similar position Order Management area Customer orientation and experience in maintaining relationships with stakeholders Very good communication skills Ability to make decisions and improvements Highly developed organizational & time management skills Fluent English and French Professional experience in a corporate environment is more than welcome We offer to the candidates: Work for the prestige Client Logo Career in the multinational company Unique opportunity to take part in international projects and gain experience with various businesses Set of social benefits to choose from Salary adequate to your competencies Training program