Inside sales representative

C onnaissance(s) spécifique(s)

Compétences métiers

Connaissance générale dans le domaine commercial (négociation, relation client, etc.)

Connaissance professionnelle dans le domaine technique (mécanique, électrique, électrotechnique, hydraulique, etc.)

Connaissance générale des produits (gammes, fonctionnalités, etc.)

Connaissance professionnelle des outils informatiques et systèmes d'informatio n

Niveau élémentaire avancé en anglais (A2)

Compétences comportementales

Sens relationnel

Ecoute active

Rigueur

Capacité d'analyse

Réactivité

Job Description Summary

JOB PURPOSE

Based on the activities assigned by his/her hierarchy, the sedentary salesperson processes and follows up customer requests for quotations and estimates.

He/she acts as the technical interface with internal and external stakeholders.

He/she provides support to sales teams.

Job Description

SIGNIFICANT ACTIVITIES - Respond to costing requests from internal and external stakeholders - Analyze requests and define the time required to complete work, in collaboration with operational teams - If necessary, search for parts required for the work in the business tools - Draw up quotations in the business tool - Propose and negotiate commercial and technical offers, in collaboration with internal stakeholders, and follow up where necessary - Receive and validate purchase orders and forward information to internal stakeholders - If necessary, draw up adjustment estimates - Contribute to t h e continuous improvement and optimization of technical proposals and costings (feedback, etc.) - Contribute to enriching the costing database - Analyze margin discrepancies between costing and work execution (standard times, parts, etc.), and alert where necessary - Participate in the monitoring of work-in-progress within its scope (meetings, etc.) RESPONSIBILITIES AND SCOPE FOR ACTION - Ensure the quality and conformity of costings and estimates - Ensure the quality of data entered into business tools - Know and apply internal and external compliance rules and procedures PROFESSIONAL KNOWLEDGE DIPLOMA(S) AND/OR EXPERIENCE(S) 2 years' higher education in a technical or commercial field and/or 2 years' experience preferred significant desired SPECIFIC KNOWLEDGE(S) Business skills - General commercial knowledge (negotiation, customer relations, etc.) - Professional knowledge professional in the field technical (mechanical, electrical electrical engineering, hydraulics, etc.) - General product knowledge (ranges, features, etc.) - Professional knowledge of IT tools and information systems - Advanced elementary level in English (A2) Behavioral skills - Good interpersonal skills - Active listening - Thoroughness - Analytical skills - Reactivity