Product manager - oms champion h/f

Chez Lacoste, nous nous engageons à faire de l'égalité des chances une réalité.
Héritée de notre vision unique du fashion-sport, l'égalité des chances nous fait avancer et nos méthodes de recrutement suivent cet engagement en valorisant avant tout les compétences et en accueillant tous types de talents.
Nous nous engageons à favoriser un environnement inclusif où l'élégance va au-delà du style et où chacun/e d'entre nous a la possibilité de réaliser son plein potentiel. TheOMS (Order Management System) Champion Product Manageris responsible for the vision, strategy, and value delivery of all OMSrelated products and features within a scaled agile environment. As the key business referent, the PM ensures that OMS solutions remain aligned with overall business objectives and the global product roadmap.He/she works in close partnership with an IT counterpart to design and deliver robust, scalable, and customercentric solutions.

Key Responsibilities

Vision & Strategy

-Define and promote the OMS product vision in alignment with the company's overall strategy.

- Identify opportunities for improvement, optimization, and innovation across omnichannel order management processes

- Lead the scoping of initiatives with technical and business stakeholders

- Prioritize enhancements based on business value, customer impact, and technical constraints

- Pilot a strong partnership with the OMS provider via regular business reviews

Backlog & Roadmap Management

-Build Epics and Features that align with Programlevel objectives and business priorities

- Own, maintain, and prioritize the OMS Run backlog

- Ensure functional quality across the OMS scope and alignment between needs, requirements, and delivered solutions

Coordination & Leadership

-Act as a key expert and coordinator across business, technical, and operational teams (architects, business analysts, developers, QA, supply chain, ecommerce)

- Ensure the consistency of OMS solutions within the broader Lacoste ecosystem (ecommerce, retail, CRM, ERP)

- Work handinhand with the OMS IT referent to codesign solutions and support business analysts in the functional definition phases

Value Delivery & Performance

-Monitor OMS performance KPIs (error rates, orchestration SLAs, processing times, fulfilment rates)

- Measure delivered value, identify areas for optimization, and adjust the roadmap accordingly

- Ensure high levels of satisfaction for internal stakeholders and, indirectly, endcustomers.

- Guarantee toptier product quality with a continuous focus on delivering an excellent omnichannel experience.