Knowledge manager h/f

A propos de Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB est la banque de financement et d'investissement du groupe Crédit Agricole, 10ème groupe bancaire mondial en taille de bilan 2021 (The Banker, juillet 2022).
Près de 8600 collaborateurs répartis dans plus de 30 implantations en Europe, Amériques, Asie-Pacifique, Moyen-Orient et Afrique du Nord, accompagnent les clients de la Banque dans la couverture de leurs besoins financiers à travers le monde.
Crédit Agricole CIB propose à ses clients grandes entreprises et institutionnels une gamme de produits et services dans les métiers de la banque de marchés, de la banque d'investissement, des financements structurés, de la banque commerciale et du commerce international.
Pionnier dans le domaine de la finance Climat, la Banque occupe aujourd'hui une position de leader sur ce segment avec une offre complète pour l'ensemble de ses clients.

La majorité des postes est éligible au télétravail dans les conditions prévues par notre accord reposant sur le double volontariat (collaborateur & manager) et après une période d'intégration réussie.
Crédit Agricole CIB s'engage en faveur de l'insertion des personnes en situation de handicap, ainsi ce poste est ouvert à toutes et à tous.

Pour plus d'information : www.ca-cib.fr

Twitter : https://twitter.com/ca\_cib
LinkedIn : http:///company/credit-agricole-cib/ Summary of the position : Part of the KYC Middle Office team, in coordination with the Front Office, Financial Security The knowledge manager is responsible for the Management of the Training academy & knowledge management framework implemented across the department and will drive continuous improvement of this framework in collaboration with key stakeholders Main responsibilities : · Management of new joiners training : Train the new hire with the relevant information on KYC procedures and tools to become a productive member of the team and also facilitate the integration of a new employee with a company and its culture · Build and drive the culture of knowledge sharing within department and serve as the advocate for KM initiatives within the team. · Act as a mediator to answer the queries of the staff about the local and global policies and procedure · Utilize the knowledge in designing a training module for the new and existing staff to help and develop KYC skills · Update Process & procedures and communicate changes to the team on timely manner · Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. · Help develop team members; Strive for team consensus and win-win situation & healthy group dynamics. Legal and Regulatory Responsibilities : · Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer. · Maintain appropriate knowledge to ensure to BE fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.