Ux designer/researcher apprenticeship

Faites un pas en avant et laissez-vous surprendre par Edenred.
Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier.
Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique.

Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies.

La méritocratie fait partie de notre ADN.

Chez Edenred, nous reconnaissons, recrutons et développons tous les talents.

Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous.

Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère.

UxDESIGNER/RESEARCHERAPPRENTICESHIP(w/m)

SmartER–France

* WHAT ISEDENRED?

Edenred is a pioneer, a techleaderand the everyday companion for people at work across more than 46 countries. Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, moreefficientand more user-friendly. AtEdenred, our passion for customers, respect, imagination,simplicityand entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow.

In 2020, thanks to its global technology assets, the Group managed €30 billion in business volume, primarily carried out via mobile applications, onlineplatformsand cards.

Edenredis listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe.

* YOU WILLVIBE WITH US

Fora very ambitiousagile-at-scale program,leveragingstate-of-the-artways of working & technologies thatcarriesmajor business stakes, we are looking for aUXDesigner-Researcher.

Youwillworkon a large-scaleCRM at thecoreofinternaloperations,supportingkey businessoperations. Itisuseddailyby Sales, Customer Care, andvarioussupportfunctions.

InthisB2Econtext,youwilltacklecomplexuserjourneys,legacysystems, andoperationalconstraintsrequiringpragmatic,research-drivendesigndecisions.

You willreport to theLead User Researcheranddirectlyassistthe CRM user researcher. Youwill interact with Product Managers, ProductOwners,Developersand Stakeholders.

AsUXDesigner-Researcher, you will:

Design User-Centered Solutions in Constrained Environments

* Develop an understanding of professional user contexts, workflows, and business needs

* Translate UX research insights into structured and actionable design directions

* Produce design deliverables (wireframes, high-def mockups, prototypes) aligned with identified needs

* Integrate the specific constraints of CRM systems (complex workflows, information density, business rules...) into design proposals

* Iterate on design solutions based on user feedback, technical feasibility, and project requirements

* Make informed trade-offs between usability, technical constraints, and business objectives

Contributeto UX Researchinitiative(support role)

* Assistin preparing user research activities (interview guides, test protocols...)

* Support the execution of user interviews and usability testing sessions

* Contribute to the analysis of collected data (synthesis, identification of pain points, initial interpretations...)

* Help formalize research outputs (personas, user journeys, insights)

We love working with each other because we have built a culture that suits us well:
- Happy: Where there is a will, there is a way. Having a positive disposition allows us to achievegreat thingsand to support each other.
- Helpful: Always looking for ways that you can help others.
- Curious: It is essential that you have a passion for learning. Technology changes daily, and life has a way of constantly raising the bar.

* WE WILL VIBE WITH YOU

You could be our next teammateif:

* You are currently within a master’s program in Ergonomics,UXdesign... oranotherrelevanttraining program requiring1 or 2 years ofapprenticeship.

* You are familiar with user-centered design principlesand know how to manageitsmainsteps:needs analysis, definition and modeling of user journey, wireframing,high-definition mock-ups,and user testing.

* You are Interested in working in complex B2E environments on internal tools with strong functional constraintsthat may be less visually appealing but critical to business operations

* You bring critical thinking, an analytical mindset, and great planning and organizational skills

* Fluency in both oraland writtenFrench andEnglish (international teams); other languages appreciated.

* You shareourSmartERvalues: Speak your mind, Trust, Winning spirit and Fun.

* EXPECTEDSTART DATE

September2026(flexible)

* OTHER DETAILS

* Location:Issy-les-Moulineaux

Postulez dès à présent et venez vibrer avec nous !