Internship - e-business performance analyst - h/f

INTERNSHIP - E-Business Performance Analyst - H/F

Poste

From the house of dream to the house of talents
« Quoi que vous fassiez - pour le travail ou le plaisir - faites-le avec passion ! Vivez avec passion... »* Christian Dior
Christian Dior fut le couturier du rêve. Dès la fondation de sa Maison en 1947, marquée par la révolution du New Look, il métamorphose ses songes en de merveilleuses créations. Son esprit visionnaire n’a eu de cesse de magnifier les femmes du monde entier, inspirant aujourd’hui et plus que jamais ses successeurs. « Le tissu est le seul véhicule de nos rêves (…). La mode, en somme, est issue d’un rêve, et le rêve, c’est une évasion », écrivait-il dans son ouvrage Je suis couturier. Au fil de ses collections, Monsieur Dior est devenu le démiurge du bonheur de ses muses.
Aujourd’hui, riche de cet héritage d’exception et d’une communauté de plus de 7 500 talents, notre Maison incarne plus que jamais la Maison des Talents pensé par Christian Dior. Dans plus de 40 pays, nous faisons rayonner notre savoir-faire, notre audace et notre excellence à travers la passion et la créativité de nos collaborateurs. Rejoignez-nous et créez votre avenir dans notre univers généreux, disruptif et ambitieux où nous grandissons dans l’excellence, le courage et l’optimisme.
*Le Petit Dictionnaire de la Mode

Context:

Within the Digital Department, you will assist the E-Commerce Business Performance team in identifying business opportunities and risks by leveraging your analytical skills to interpret data, identify trends and conduct analyses to enable short-term actions in close collaboration with the various Digital, E-commerce and Omnichannel teams centrally and locally. Your responsibilities will further include supporting the definition and monthly updating of sales forecasts by zone/category to ensure alignment with overall business objectives.

Missions

1. BUSINESS MONITORING
2. Assist in monitoring key performance indicators (KPIs) including traffic, conversion rate and sales across regions and product categories to identify areas for optimization in collaboration with the various Digital, E-commerce and Omnichannel teams.
3. Leverage and capitalize on available dashboards and tools to provide actionable recommendations aimed at increasing the efficiency of the E-commerce purchase journeys by analyzing the different stages of the purchase funnel (from traffic acquisition to conversion).
4. Support in the preparation of weekly and daily communications on E-commerce performance shared with the various Digital, E-commerce and Omnichannel teams centrally and locally.
5. Conduct in-depth “ad-hoc” studies and benchmarks to support regions on specific issues.
6. BUSINESS PLANNING
7. Assist in the definition of sales forecast by zone and product category, ensuring alignment with overall objectives and best estimates.
8. Support during the monthly sales forecast process by monitoring business trends and conducting various analyses across product categories/countries to help improve the forecast accuracy.
9. Contribute to the definition of the E-commerce OTB (open-to-buy) in collaboration with central E-Merchandising and Business Planning teams.

Profil

10. You are currently enrolled in a Master’s degree program (Bac+4/5) in Business, Finance or Controlling.
11. You have excellent analytical and synthesis skills, and a strong interest in numbers. You are rigorous in their definition and handling.
12. You have excellent interpersonal skills that enable you to thrive in an international team.
13. Proven ability to work autonomously and with high proactivity.
14. You have a good understanding of digital activities and E-commerce.
15. Prior experience within the luxury industry is a plus.
16. Excellent knowledge and skills in Excel are required.
17. A good understanding of website analytics tools is a plus (Google Analytics, Power BI, etc.).
18. Fluent in English.

Embracing inclusion and all diversities, Christian Dior Couture has been committed since 2013 to an approach that favors the employment of people with disabilities and fosters each individual’s uniqueness.