Business analyst

Responsibilities:

* Lead the implementation and integration of NDC solutions with various travel management companies, global distribution systems (GDS), and airlines.
* Collaborate with stakeholders to define and document business requirements, translating them into technical specifications.
* Manage end-to-end project delivery, ensuring timelines and quality standards are met.
* Provide expert guidance on NDC standards and best practices to internal teams and clients.
* Conduct training sessions and workshops for clients and internal teams on NDC functionalities and benefits.
* Monitor and analyze the performance of NDC implementations, identifying areas for improvement and optimization.

Qualifications:

* Bachelor’s degree in business, Computer Science, Engineering, or a related field.
* Over 8 years of experience in the travel industry, with a strong focus on airline distribution and NDC.
* In-depth knowledge of NDC standards, airline distribution systems, and travel technology.
* Proven experience in project management and leading cross-functional teams.
* Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
* Strong analytical and problem-solving skills, with keen attention to detail.

Skills:

* Expertise in NDC and airline distribution systems.
* Client Products for NDC aggregated content ( Seco, Cytric, web services etc.)
* Proficiency in project management and Agile tools and methodologies.
* Ability to manage multiple projects simultaneously in a fast-paced environment.
* Excellent presentation and training skills.
* Validate XML/JSON payloads using Postman, SoapUI, or REST Assured.
* Ensure compliance with GDSs and airline IT systems.
* Analyze and report defects using JIRA with root cause analysis.
* Collaborate with developers and business teams to resolve issues.

Tools: Jira, ServiceNow, and Confluence.