Senior technical product manager - developer experience - m h/f

À propos de Doctolib

Nous sommes une entreprise B Corp engagée à construire ensemble la santé dont nous rêvons tous.

Plus de 2 900 Doctolibers en France, en Allemagne, en Italie et aux Pays-Bas contribuent à améliorer le quotidien des équipes soignantes grâce à une nouvelle génération de technologies et de services.

En parallèle, Doctolib aide plus de 80 millions de patients à gérer efficacement leur santé et à accéder rapidement et facilement à des soins optimaux. What you'll do

We are looking for a Senior Product Manager to join the Platformteam, which manages the backend foundations for our distributed services.

The Platform domainmission is to build and maintain the common building blocks of our system with a "Platform as a Product" mindset. We abstract and simplify the use of these complex, critical components, enabling product teams to focus on their core mission: building products faster for healthcare professionals and patients.

We focus specifically on distributed services:

- Cross-cutting concerns: A cross-cutting concern refers to a feature or requirement in software development that affects multiple parts of a system, cutting across different modules or layers. Cross-cutting concerns typically include functionalities or requirements that are not directly related to the core business logic of an application but are necessary for the system to function properly. Examples of cross-cutting concerns include logging, security, error handling, API management, caching, authentication, feature switches, country expansion logic, deployment.
- Chassis: standardized foundations and best practices for building services, offering pre-configured solutions for cross-cutting concerns.

All Doctolib product teams build their features on top of the foundations we provide, leveraging the components we design to accelerate development while ensuring the highest standards of quality, compliance, and security.

As a Senior Product Manager, your responsibilities will include but are not limited to:

- Scope and prioritize requirements for chassis, cross cutting concerns for more than 100s of services used by more than 600 engineers
- Understand the satisfactions drivers and increase the satisfaction of engineers working on distributed services
- Define the vision, success metrics, and own the product strategy on distributed services backend foundations
- Work closely with the Engineering Manager to build a prioritized roadmap and product plan to deliver this vision in a scalable way
- Partnering closely with staff and senior staff engineers to understand the technical impact of complex architectural decisions, and facilitating consensus across diverse and strongly-held viewpoints.
- Be able to explain and convince the different stakeholders about your choices
- Lead the execution of the projects autonomously, from problem definition to solution framing, specs writing, validation of developments, rollout and follow-up results and impacts
- Define each project specifications and ensure key product management processes for the confidentiality and security of health data
- Work closely with our end users and cross-functionally with development teams, quality analysts, and data analysts in an agile environment.
- Contribute to the global growth of the product team by engaging in knowledge sharing, best-practice implementation, and creating new processes to help us adapt as we scale

Who you are

If you don't meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

- Have at least 5 years of experience in Product Management with direct product ownership: you have worked with developers, led rituals, wrote specifications
- Have extended experience on technical products and platforms
- Are passionate about solving complex and technical problems
- Possess a strong experience developing/launching products in a large scale international B2B environment, where you need to change the foundations without slowing down the feature development pace
- Always put the user in the center of your work and want to be close to them
- Speak English & French at least on a C1 level
- Think global/act local and are used to working in an international environment
- Are ambitious to transform healthcare with an entrepreneurial mindset

What we offer

- A competitive health insurance paid 100% by the company
- A dedicated onboarding program - the Doctolib Academy
- Mental health and wellbeing offer in partnership with moka.care
- The Doctolib Parent Care Program, including extended parental leave, meet-ups and inspiring conferences
- A subsidy from the work council to refund part of the membership to a sport club or a creative class
- Subsidy for lunch and various food offers in our offices
- A flexible workplace policy offering both hybrid and office-based mode
- Flexibility days allowing to work in EU countries and the UK 10 days per year

The interview process

- Recruiter Interview w Maxime (45m)
- Hiring Manager Interview w Loïc (60m)
- Live-case Interview w members from the BTP team (90m)
- Behavioral Interview (75m)
- Referral check
- Offer!

At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you!

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