Internal product specialist – chemicals & chromatography (f/m)

The Opportunity:

🔹 FR

Vous avez une expertise en chimie ou chromatographie et vous voulez aller plus loin que le simple support technique ?
Rejoignez Avantor comme Spécialiste Produit Interne ! Vous serez un acteur clé du développement commercial via la rédaction de devis, leur suivi et le conseil technique expert. Un environnement hybride, stimulant et tourné vers la croissance vous attend.

🔹 EN

Are you a chemistry or chromatography expert ready to go beyond technical support?
Join Avantor as an Internal Product Specialist and help drive business growth through technical guidance, quote creation, and active quote follow-up. A hybrid, dynamic, and growth-oriented work environment awaits you.

🧪 Spécialiste Produit Interne – Chimie & Chromatographie (F/H)

🧭 Présentation du poste

Dans le cadre du renforcement de son organisation commerciale, Avantor recherche un(e) Spécialiste Produit Interne (IPS) dédié(e) aux gammes chimie et chromatographie.

Rattaché(e) à l’équipe Sales, votre rôle ne se limite plus au support technique : vous êtes désormais un acteur du développement commercial, en contribuant à la rédaction et au suivi des devis, à l’identification d’opportunités et à la réussite des actions de vente.

Ce poste s’adresse à un profil scientifique à l’aise dans les échanges clients et capable de faire le lien entre expertise technique et objectifs business.

💼 Missions principales

1. Fournir un support technique expert pour les gammes chimie et chromatographie (clients, commerciaux, équipes internes)
2. Qualifier les besoins clients et proposer les solutions produits adaptées (spécifications, alternatives, documentation)
3. Élaborer des devis commerciaux, en lien avec les attentes du client et les marges définies
4. Assurer un suivi actif des devis pour améliorer le taux de transformation (relances, interactions client)
5. Identifier les opportunités commerciales à travers les échanges et les remonter aux équipes terrain
6. Collaborer avec les services connexes (Offres, Achats, Qualité, Réclamations, Category Management, Service client…)
7. Répondre aux demandes de documentation, référencement, réclamations techniques ou réglementaires
8. Participer à l'amélioration des process et à la satisfaction client

🎯 Votre impact

Vous contribuez directement à :

9. L’accélération de la conversion devis → commande
10. La satisfaction client durable grâce à un conseil de qualité
11. L’efficacité commerciale des équipes terrain

🧪 Profil recherché

12. Diplôme Master ou équivalent en chimie, sciences analytiques, ou domaine connexe
13. Une expérience ou exposition à un environnement commercial ou devis est un réel atout
14. Bonne connaissance du milieu laboratoire, notamment HPLC, GC, solvants, réactifs…
15. À l’aise avec les outils informatiques (Pack Office, SAP, C4C…)

🧠 Qualités attendues

16. Orientation client & solution
17. Rigueur, sens de l’organisation et des priorités
18. Capacité à jongler entre expertise technique et sens business
19. Autonomie, curiosité, proactivité
20. Anglais professionnel (oral + écrit)

🌍 Ce que nous proposons

21. Un poste CDI dans une entreprise en forte croissance
22. Un rôle au cœur des enjeux business
23. Une organisation hybride (2 jours de télétravail par semaine)
24. Un environnement stimulant et collaboratif
25. De nombreuses opportunités de formation et d’évolution

💬 Chez Avantor, nous mettons la science en mouvement pour créer un monde meilleur. Rejoignez-nous pour allier expertise scientifique et impact commercial.

Postulez dès maintenant et rejoignez une équipe qui fait avancer la science.

Veuillez noter que les candidatures doivent inclure un CV en anglais. La première étape du processus de recrutement se déroulera en anglais avec un(e) Talent Acquisition Partner.

English version :

🧪 Internal Product Specialist – Chemicals & Chromatography (F/M)

🧭 Position Overview

As part of Avantor’s commitment to scientific progress and customer excellence, we are seeking an Internal Product Specialist (IPS) with a Chemicals and Chromatography focus.

Now integrated into the Sales organization, the IPS plays a key commercial role: delivering expert product support, preparing and following up on quotes, and actively contributing to revenue generation.

If you combine strong scientific knowledge with a commercial mindset and want to make an impact by supporting customer-facing teams and closing business opportunities — this position is for you.

💼 Key Responsibilities

26. Deliver high-level technical support (pre- and post-sales) for chemicals and chromatography product lines to customers, account managers, and internal teams
27. Qualify customer needs and recommend optimal products and solutions based on technical and commercial fit
28. Prepare customer quotations, propose pricing aligned with business expectations, and take ownership of quotation follow-up to maximize conversion
29. Drive quote-to-order success by proactively engaging with customers and sales teams to close deals
30. Identify commercial opportunities during interactions with customers and pass on qualified leads to sales
31. Support product referencing, alternative proposals, and documentation requests for Avantor and supplier products
32. Collaborate with multiple departments: Customer Service, Quotations, Regulatory, Quality, Category Management, and External Suppliers
33. Manage product-specific issues, including complaints, stock challenges, or regulatory clarifications
34. Stay informed about market trends, pricing intelligence, and customer buying behaviors in your field

🎯 Your Impact

You will directly contribute to:

35. Business growth through improved quotation conversion rates
36. Customer satisfaction and loyalty via expert, solution-oriented support
37. Sales team enablement, acting as a trusted technical advisor

🧪 Required Qualifications

38. Master’s degree (or equivalent) in Chemistry, Analytical Sciences, or a related scientific field
39. A first experience or exposure to a sales, quotation, or commercial environment is a strong plus
40. Good knowledge of laboratory workflows, especially HPLC, GC, SPE, and reagents/solvents
41. Familiarity with customer support platforms and ERP/CRM tools (SAP, C4C, etc.)

🧠 Key Skills and Competencies

42. Strong customer orientation and solution-driven approach
43. Excellent organizational and communication skills
44. Ability to balance technical expertise with commercial sensitivity
45. Fluent in French and English (written and spoken)
46. Proficient with MS Office and business tools

🌍 What We Offer

47. A permanent position in a company driving innovation in science
48. Strong alignment with Sales and exposure to strategic business topics
49. A hybrid work model (2 days remote/week)
50. Dynamic team of passionate experts
51. Extensive onboarding and ongoing training opportunities
52. A mission-driven organization improving lives through science

💬 “Set science in motion to create a better world” starts with you. Join us and bring your technical expertise into a sales-driven environment with real commercial impact.

Apply now and be part of a growing, science-focused community at Avantor.

Please note that applications must include a CV in English. The first step of the recruitment process will be conducted in English with a Talent Acquisition Partner.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.