Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.
Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME.
Safran Aircraft Engines conçoit, produit et commercialise, seul ou en coopération, des moteurs aéronautiques civils et militaires aux meilleurs niveaux de performance, fiabilité et respect de l'environnement. La société est notamment, à travers CFM International*, le leader mondial de la propulsion d'avions commerciaux courts et moyen-courriers.
* CFM International est une société commune 50/50 de Safran Aircraft Engines et GE Aerospace.
Descriptif missionPRINCIPAL ACTIVITIES / REPONSIBILITIES
? Has a complete vision of the engine maintenance operations flow and takes all decisions and actions necessary to fulfill the commitment to the customers and to the shop's production planning.
? Reports on the maintenance operations evolutions to the internal and external stakeholders. He/she is the prime interface for any questions from leadership as to engine status and is accountable for raising critical items/help needed to program team / leadership.
? In the event investigations or sick bays are required, he/she ensures that the decisions taken are in line with the commitments made in terms of TAT and cost.
? Ensure initial workscope and extension are compliant with the process and program's guidelines.
? Act as the industrial operations representative within the Customer Team. He is the main interface between the customers and the shop. He makes sure that the shop receives and reports all the information needed. An Engine Owner Lead, appointed per Customer, coordinates any communications and Customers requirements across Safran Aircraft Engines MRO network.
? Organize Customer visits in shop.
? Validate industrial gates are passed
? Track invoicing delays and quality standard compliance in line with contract obligations.
? Drive Risk analysis and associated mitigation plan for wing-to-wing maintenance operations.
? Drive the engine maintenance costs and therefore contribute to the contract profitability optimization.
? Follow up commercial disputes and ensure resolution with customers.
? Based on lessons learnt, works best practices to allow quick and smooth hand-offs among several stakeholders.
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