Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
đ Your next challenge
The Digital Workplace Engineer plays a critical role in driving innovation, operational efficiency, and end-user satisfaction across the organizationâs workplace environment. This position requires a leader with the technical expertise, strategic vision, and executional capability to deliver world-class digital workplace solutions. The role is vital in ensuring seamless collaboration, productivity enhancement, and the highest security standards for our multi-regional teams.
Key Responsibilities:
* Implementation & Continuous Improvement: Spearhead the deployment, maintenance, and continuous improvement of workplace software and hardware solutions.
* Collaboration Across Teams: Work with global, regional, and local teams to align operational capabilities with overarching corporate strategies.
* End-User Resource Optimization: Architect and optimize end-user resources (hardware, software, and access), with a focus on auditing, cost efficiency, and regulatory compliance.
* Microsoft Productivity Tools: Oversee the deployment, configuration, and lifecycle management of Microsoft productivity tools, including Office 365 services.
* Asset Management & Automation: Drive operational excellence in end-user asset management through automation, rigorous security, and auditing practices.
* Technical Issue Resolution: Rapidly diagnose and resolve technical issues within Microsoft Workplace applications, ensuring minimal downtime and maximum efficiency.
* Performance Monitoring & Reporting: Monitor performance metrics, provide actionable insights through advanced reporting, and implement optimization initiatives.
* Training Program Development: Develop and execute impactful training programs to empower employees in advanced workplace tool usage.
* Emerging Technologies Evaluation: Evaluate emerging technologies and integrate transformative solutions to enhance organizational productivity.
* Vendor Relationship Management: Strategically manage vendor relationships, negotiate contracts, and ensure the delivery of premium services.
* Documentation & Process Standardization: Standardize and refine documentation of workplace processes at the regional level, contributing to global operational frameworks.
* Workplace Strategy Implementation: Guide countries in implementing workplace strategies, co-developing tailored solutions aligned with organizational standards.
* ITIL Process Leadership: Champion ITIL processes across service management activities and enforce adherence to key performance indicators (KPIs) to maintain service excellence.
đ Youâre a match
* +5 years of experience in workplace engineering, managing complex, multi-regional environments, and delivering impactful solutions.
* Strong expertise in Microsoft 365 administration, including Exchange Online, SharePoint, Teams, OneDrive, and Power Automate.
* Hands-on experience in endpoint management, with required expertise in Microsoft Intune; Tanium knowledge is a plus.
* Proficiency in ITSM workflows and ServiceNow, with experience handling incident, problem, and change management.
* Advanced troubleshooting skills for Microsoft workplace applications, with experience in designing efficient deployment and support strategies.
* Solid understanding of Windows OS, patch management, endpoint security, and compliance policies.
* Experience automating workplace processes using PowerShell and Power Automate.
* Proven ability to design, implement, and manage scalable, secure, and user-friendly end-user solutions.
* Familiarity with ITIL v4 best practices and experience in change management processes.
* Ability to manage priorities in a dynamic, fast-paced environment while collaborating with global teams.
* Strong communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
* Fluency in English and French; additional languages are a plus.
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Issy-les-Moulineaux (92)
âïž Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter â a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.
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