Expérience client et crm h / f (stage)

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Description de poste

Are you ready to take on a new challenge in an inspiring environment and within a company that places great value on the human aspect?

Join Synechron, where you will discover a company that not only offers high-impact missions in the financial sector but also supports you in achieving your professional goals. Our commitment is to help you reach your objectives by fostering your skills development, providing relevant training and certifications, while opening up opportunities for advancement within our organization.

Thanks to our partnerships with investment banks and asset management companies, you will have access to a multitude of high-value-added missions. Our dedicated sales team will be there to guide you in finding the one that best suits your profile and aspirations!

As part of the Global IT department, the mission will take place in the IT BO FX team, in charge of the Calypso CIBOS and Casa UK applications.

The assignment will involve structuring projects for our sponsors, with major functional impacts (for the FX chain or for other value chains).

For each request, the service provider will have to provide workload estimates, implementation schedules, propose solutions in partnership with the Architecture department, monitor these developments and support UAT testing.

List of deliverables :

* Document the solution
* Requirements specifications
* Functional test book
* support SIT / UAT
* Project follow-up
* Accompany delivery to Production and ensure smooth post-delivery operation

Knowledge of FX, MM is mandatory.

Knowledge of MO / BO processes is mandatory (post-trade, confirmations, settlements, accounting and regulatory reporting).

We are looking for a Calypso Business Analyst with experience of large-scale projects, and good knowledge of Calypso version 16.

* You hold an engineering or university degree with a specialization in finance.
* With at least 5 years of experience as a Business Analyst on Calypso
* You have a team spirit and good adaptability to all types of technical environments.
* Excellent written and spoken English.

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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