Havas media - internship - product operations intern

Agency :

Havas Media Group

Job Description :

* S/He is responsible for providing functional and operational support on Havas products for HMG organization.
* S/He will work with the Global Product Manager, Adoption/Product Director, Data Manager and pool of data analysts and scientists who build and operate data projects and products globally.
* S/He support the product team with support on the product and to help users with their questions, bugs and
* S/He support the product team to maintain quality in the tools developed.
* S/He contributes to the continuous improvement of working practices, application quality, tooling and agile processes.

Main Responsibilities

* Product setup: Login creation, operational set up of product environment including dashboards, product features set up, etc.
* Product Support: Engage and support users with their requests and co-ordinate with technical teams for bug fixes.
* Functional documentation: Create documentation to add precision on product needs, technical needs and success criteria on when the product or project is completed.
* Product Documentation: Help in creation of user guides, technical and functional documentation to help users.
* Quality control & Validation: Writes and orchestrates functional & data based test cases to help validate business logic that is being translated to technical logic in the project or product.
* Market engagement: Help the Product manager with content curation and animation of workshops, virtual or in person product sessions on product topics.


Education & Languages

* Master Degree in Technology/Business.
* Fluent in English.

Key Competencies

* Good interpersonal and written/oral communication skills.
* Proactive and ability to initiate & think outside the box.
* Good analytical problem-solving skills.
* Positive, persistent, and can-do attitude.
* Willingness to learn.

Nice to have:

* SQL skills.
* Background in marketing & media agency.
* Product design background.



#LI-CO1

Contract Type :

Intern

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.