Quality engineer (m/f/d) customer support - automotive

What do you think about at LG? We think about the needs of tomorrow!


Vehicle component Solutions (VS) Company of LG Electronics focuses on commercializing and environmentally responsible automotive components and core solutions based on LG’s proprietary technologies. A leading provider of core technologies for global carmakers, VS Company is supporting the emerging mega trend of the whole vehicle industry. LG Electronics VS is a leading system supplier in the fields of in-vehicle infotainment, telematics and electrification.


LG –Innovation Partner for Vehicle Electrification - Infotainment / Connectivity / Intelligent Driving / Software


Quality Engineer (m/f/d) (Customer Support Automotive)


PLEASE NOTE: Your application must be submitted in English to be considered by our non-French speaking teams partners at LG VS in France.


Your Tasks:

* Initial analysis of quality issues raised from the customer production line (0Km, GQE), Serial Life (Field, RPIC) and On-Site-Inspection Warehouse (MAF Poland, OSI issue), creating first analysis 8D report in CQMA system.
* Competent analysis of issues under vehicle condition (CAN log, USB log collection, DTC checking and so on.
* Customer and internal process support in terms of Software update or sample rework (MICOM, CPU and New Project sample)
* Proactively supporting for engineers and program manager (new project)
* Participation of regular meetings with customer (Agile)
* Basic validation for the product, to deliver samples to the customer correctly.
* Ensure the communication between our HQ in Korea and our customer to resolve quality issues.
* Build up strong relationship with customer production sites and the corresponding Engineering team.
* Support all quality discussions internal and external in regards to field quality and customer plants quality.
* Occasional travel to customer plants and dealers (France, Spain, Poland, Turkey, Morocco, Romania…)
* Test vehicles maintenance and management


Your Expertise:

* Academicals degree in electrical engineering / Computer Science / or similar
* 3+ years comparable work related experience. Automotive experience is strongly preferred - Optional experience in the area of electronic components and Optoelectronics
* Strong knowledge about problem solving tools like i.e. 8D reports, fishbone diagram, 5Why construction
* Good understanding of development and production processes within the automotive industry
* Good knowledge of MS Office (Word, Excel, PowerPoint and Outlook)
* Good knowledge of vehicle tools (DDT2000, CANalyzer, CANoe)
* Fluent understanding of verbal and written French & English
* Communication skills in an international team
* High flexibility and willingness to travel + Car driving license



Send us your complete application documents including earliest start date and salary requirements to vseurecruiting@lge.com


We look forward to hearing from you!