About the Role
As we are scaling our Grocery and Retail business, we are looking for a Sr Account Strategist to lead our partnership with one of our strategic retailers (Intermarché, Système U, Franprix, Carrefour, Monoprix, Picard, etc.)
You’ll be responsible for developing data-driven insights, crafting strategies and processes and scaling the most impactful and innovative business initiatives to improve our partners’ performance on the marketplace.
What You Will Do
As a Sr Account Strategist, you will support the growth of our partners by translating our global vision into a merchant-specific strategy and plan focusing on operational excellence and growth initiatives.
* Sales Strategy & Execution: Build and implement strategic plans. Exceed revenue targets through upsell and cross-sell initiatives, using data to identify growth levers and engaging internal specialists when needed. Lead and support complex commercial renegotiations, aligning internal stakeholders and partner priorities to drive sustainable, long-term value.
* Client Success & Retention: Act as the main point of contact for the partner’s HQ, holding C-level relationships and driving high satisfaction through proactive support. Lead Joint Business Planning and QBRs, continuously working to enhance performance and value on the platform.
* Operational Mindset: Go beyond strategy, this role also requires a strong hands-on approach. You’ll need to support operational execution alongside your team, stepping in where needed to troubleshoot partner issues, improve KPIs, and ensure day-to-day excellence.
* Stakeholder Management: Align with cross-functional stakeholders across local, regional, and global teams. Act as a generalist with the agility to collaborate across functions (Specialist teams, Ops, Support) to solve partner problems, adapt to local franchisee needs, and ensure the overall success of the partnership.
What You Will Need
* Minimum 3 years experience in consulting, account management, business development, ideally within a tech company or scale-up.
* Strong exposure to sales strategy, long-cycle negotiations, and managing complex, high-value partnerships.
* Comfortable operating with C-level stakeholders and aligning cross-functional teams to deliver business outcomes.
* Data-driven and analytical, with a strong understanding of KPIs and performance metrics (Excel/GSheets required; SQL a plus).
* Proactive, solution-oriented mindset with the ability to operate autonomously and make strategic decisions.
* Strong Excel skills (experience with SQL a plus)
* Full proficiency in English and French.
* A passion for the grocery industry
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