Chief operating officer - payments

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Chief Operating Officer - Payments in France.

The Chief Operating Officer - Payments will serve as a strategic partner to the CEO, driving operational excellence and scaling the business within complex payments and fintech ecosystems. This role oversees cross‑functional operations, financial management, and product execution, while optimizing merchant workflows and payment infrastructure. You will lead teams, implement robust operational processes, and leverage AI‑driven solutions to enhance efficiency and reliability. The position demands a combination of strategic vision, hands‑on operational expertise, and deep understanding of payments, compliance, and SaaS business dynamics. By shaping workflows, improving KPIs, and fostering a high‑performance culture, you will have a direct impact on growth, merchant satisfaction, and long‑term company success.


Accountabilities

* Partner with the CEO to translate strategic vision into operational plans, with emphasis on payments, checkout optimization, and merchant growth.
* Oversee daily operations across departments, ensuring alignment with company objectives and fintech compliance standards.
* Implement operational processes, KPIs, and cost management initiatives to maximize efficiency, reliability, and profitability.
* Lead strategic projects, including payment method expansions, compliance programs, and platform integrations, ensuring on‑time and on‑budget delivery.
* Collaborate with product and engineering teams to optimize payment flows, checkout experiences, and merchant‑facing tools.
* Build, mentor, and lead high‑performing operational teams, fostering accountability, collaboration, and continuous improvement.
* Represent the company in partner, regulatory, and industry discussions, maintaining credibility and strong external relationships.


Requirements

* 10+ years of progressive operational leadership experience, with at least 5 years in a senior executive role within payments, fintech, or payments‑adjacent SaaS.
* Deep expertise in payments ecosystems, including acquiring, processing, fraud, chargebacks, and merchant services.
* Proven record of cost optimization, financial management, and operational efficiency improvements.
* Strong project and programme management skills, managing complex, cross‑functional, and compliance‑sensitive initiatives.
* Hands‑on experience implementing AI‑driven workflows, automation, and agent‑based process improvements.
* Familiarity with PCI‑DSS, payments compliance frameworks, and regulatory requirements.
* Exceptional analytical and problem‑solving abilities, data‑driven decision‑making, and fluency in fintech metrics.
* Excellent communication and interpersonal skills, with ability to influence stakeholders at all levels.
* Experience managing distributed or remote teams across multiple time zones.
* Bachelor’s degree in Business, Finance, Engineering, or related field; MBA or advanced degree preferred.


Benefits

* Remote‑first work environment with flexibility across the EU/UK time zones.
* Opportunity to shape operational strategy in a high‑growth fintech environment.
* Competitive salary and performance‑based incentives.
* Flexible work arrangements promoting work‑life balance.
* Exposure to cutting‑edge payments technology, SaaS, and AI‑driven operations.
* Leadership of cross‑functional, high‑impact teams with direct influence on company success.
* Participation in strategic industry partnerships, conferences, and growth initiatives.

We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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