Senior bid workstream leader operation mass transit f/m

Implanté dans 16 pays, Keolis transporte chaque année 3,3 milliards de voyageurs sur différents réseaux notamment à Lyon, Melbourne, Boston, Rennes, Cardiff, Hyderabad…

Leader mondial de l'exploitation de métro automatique et de tramway, Keolis s'appuie sur une politique d'innovation avec l'ensemble de ses partenaires et filiales – Cykleo, Effia, Keolis Santé, Kisio - pour développer de nouvelles offres de mobilité partagée créatives et novatrices : trains, bus et cars, trolley bus, VTC collectifs, navettes fluviales et maritimes, vélo en libre-service, auto partage, navette autonome et téléphérique urbain.

Keolis est le partenaire des décideurs publics qui souhaitent faire de la mobilité partagée un levier d'attractivité et de vitalité pour leurs territoires. En France, Keolis est leader français du transport de personnes à mobilité réduite, n°1 du transport sanitaire et n°2 du stationnement grâce à sa filiale EFFIA.

Filiale à 70% de la SNCF et à 30% par la CDPQ (Caisse de Dépôt et Placement du Québec), le Groupe compte 68 500 collaborateurs dans le monde et a réalisé un chiffre d'affaires de 6,5 milliards d'euros en 2019, et est en croissance de 10.9% (54% réalisés en France).

Senior Bid Workstream Leader Operation - Mass Transit F/M

Ingénierie

Keolis, a global leader in shared mobility, makes life easier for millions of passengers every day. We provide safe, efficient, and sustainable public transport solutions that enhance the attractiveness of local communities. In 2024, the Group achieved revenue of 7.7 billion euros. Present in 13 countries, we know our 70,000 employees are the cornerstone of our success.

Context

Keolis operates in a fast-moving international market where winning bids and scalable delivery are critical. We are optimizing our core business Mass Transit operation through rigorous knowledge management and standardized processes and KPIs across our networks. This role transforms proven expertise into consistent, high-performance execution worldwide.

This position requires approximately 50% travel (within France and/or internationally).

Missions

The Operations Workstream Leader defines strategy and translates it into execution and delivers all tender-related outputs on time while ensuring cross workstream alignment. The role combines service design, operational coordination, and data driven decision making to achieve reliable, efficient, and customer centric operations.

Strategy & Organization

Identify client requirements and expectations regarding operations for each project

Define and implement the organizational structure for operations; develop and write the operational concept

Set the strategy for the Operations Workstream and ensure alignment with project objectives and stakeholder needs

Lead and coordinate subject matter experts to ensure high-quality, timely deliverables

Production & Coordination of Deliverables

Lead the planning and performance management for operations

Coordinate the preparation and delivery of all operational plans (concepts of operations, initial operations plan, business continuity plan)

Participate in competitive dialogue with the client, representing the operations perspective

Interface closely with other workstreams (HSQE, customer experience, HR, commercial) and partners to ensure seamless integration with all aspects of the bid and project

Ensure pricing and operational inputs are provided for the financial model

Support the design & continuous improvement of operations and maintenance (aiming for optimum customer experience, flexible design, cost efficiency)

Risk Management & Decision Support

Identify, assess, and mitigate risks specific to operations within the project scope

Contribute to scenario analysis and operational decision-making

Provide clear, evidence-based recommendations to leadership and stakeholders

Bid & Contract Management

Draft or review technical sections of bids related to operations

Review and contribute to operation and maintenance contracts and related legal documents

Profile

Core Operational Expertise

Minimum of 10 years' proven experience in managing operations for rail systems (train, metro, tram), with a solid track record in project delivery for major operational projects

Good knowledge of rail safety regulations and frameworks governing industrial workforce management (union management, HSQE, Environmental)

Business, Planning & Analytical Skills

Ability to define operational strategies, lead bid writing, and conduct detailed contract reviews for operations and maintenance

Demonstrated experience in cross-functional business areas such as finance, human resources, employee relations, HSQE, and operations

Experience in identifying and managing operational risks and contributing to business continuity planning

Management & Stakeholder Engagement

Strong experience working with subcontractors and partners: preparing technical specifications, reviewing offers, and managing contract negotiations and execution

Practical experience in organizational transformation, change management, or workforce transformation is an advantage

Experience in coordinating cross-functional teams and delivering quality outcomes under pressure, especially in multicultural environments

Communication & Leadership

Excellent communicator and team leader; able to distill complex topics into concise, actionable plans

Strong synthesis and influencing skills, both written and spoken

Languages & Mobility

Working proficiency in English (writing, speaking, and reading); additional languages are appreciated

Location: Based in Lyon or Paris; approximately 50% travel required (France and international), with frequency dependent on tenders and project needs.

What we have to offer ?

Multiple mobility opportunities in France and internationally

A 13th month bonus

15 additional RTT days

A retirement savings plan and a time-savings account

A company cafeteria or meal vouchers

Why join us ?

By joining the Keolis Group, you become part of an organization committed to the growth of its employees and to societal and environmental challenges through:

A management model that fosters strong professional relationships based on mutual trust, enabling everyone to reach their full potential

An ambition to become the leader in low-carbon mobility and to improve environmental performance (pollution prevention; optimizing energy consumption...)

Strong policies on diversity and non-discrimination (GEEIS-certified since 2016 and signatory of the Diversity Charter)

Information complémentaire :

Si votre poste est en lien direct avec la sécurité des personnes et des biens vous serez susceptible de faire l'objet d'une enquête administrative.
Décret n 2017-757 du 3 mai 2017 et n 2022-770 du 2 mai 2022.

Chez Keolis, nous avançons ensemble pour faire avancer le monde.
Rejoignez Keolis!
#C'estNotreFaçondAvancer