Brussels client advisor - premium fashion brand

Luxe Talent cabinet international de recrutement et de formation spécialisé dans les postes Executive & Middle Management dans les secteurs de la Mode, du Luxe, du Retail, de la Restauration, de l'Hôtellerie et des FMCG.
Dans notre cabinet de recrutement et de formation, nous travaillons avec différentes entreprises des secteurs du Luxe, Premium et Haut de Gamme dans toute l'Europe, où nous disposons de bureaux dans des villes stratégiques, telles que Paris, Barcelone, Madrid, Milan, Amsterdam, Lisbonne et Munich.
- Provide an exceptional customer experience and exceed customer expectations at every opportunity
- Demonstrate and reflect the luxury brand image through the service you provide with a positive and professional attitude
- You will respond to all customer queries and issues in a professional, effective and timely manner
- Build and maintain quality relationships with customers, resulting in strong sales performance
- Ensure brand loyalty by developing these relationships through personal interaction and active customer loyalty
- Drive CRM at your location and maintain the customer database
- Demonstrate an excellent product knowledge, delivering the best shopping experience to customers
- As a proactive member of the team, working closely with the rest of the team creating a positive work environment
- Minimum 2 years experience in a similar role within fashion/footwear categories, able to work in a fast pace environment
- Strong clientelling skills
- Ability to create an authentic warm welcome for all customers
- Strong brand awareness and ability to protect business strategy and plans and maintain confidential business information where necessary
- Excellent communication (verbal and written) and strong interpersonal skills. Ability to build strong, authentic relationships with customers
- Proactiveness and motivation to grow within the business
- Adaptability and flexibility
- Effective time management skills