Driven by Intelligence. Powered for the Future.
Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.
What You’ll Do
* Respond promptly to customer service inquiries, including pre-sales consultations, after-sales support, and product warranty issues.
* Provide remote or on-site technical support to enhance customer satisfaction.
* Organize customer issues, collect and relay customer feedback, and maintain customer relationships.
* Support product testing and facilitate product bug optimization.
* Prepare and deliver standardized documentation, participate in building the knowledge base, and address real-world product issues.
* Provide product and technical training for internal and external stakeholders (e.g., functionality training, product demonstrations, enablement training), and offer remote support.
You Are
* An individual with at least 1 year of experience in pre-sales or after-sales support.
* From a science or engineering background; technical support or related industry experience is preferred.
* Proficient in local language (French preferred); fluency in English or other languages is a strong advantage.
* A clear logical thinker with excellent service, communication, and execution skills.
* Responsible and a team player, capable of handling unexpected issues.
* In possession of a valid driver's license and able to travel independently.
Why Join Autel
* Join a fast-growing tech-driven company transforming vehicle diagnostics across Europe.
* Participate in the rapid development of the intelligent automotive market.
* Contribute to green environmental protection.
* Collaborate with outstanding talents from around the world.
* Achieve your career dreams.
* Enjoy a highly competitive salary and benefits package.
* Benefit from excellent career development opportunities.
* Work in an international environment.
* Have opportunities to collaborate and learn from top talents in the industry.
Location: Paris, France
Start Date: As soon as possible
Working Hours: Full-time
Apply now and join Autel Intelligent Technology to create a smarter future together!
Contact: Apply directly on LinkedIn or send your resume to recruitment1.eu@autel.com.
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