The CIR represents the Customer (aircraft owner) and is the interface with the OEMs during the aircraft final assembly process: Technical (airframe, engines, and systems), Cabin equipment and aircraft acceptance then delivery.
* Represent and support the Customer for each FAL Presentation/Inspection
* Participate as the Customer Representative during the FAL coordination meetings with Airbus
* Coordinate with the Airbus Customer Manager and FAL Customer Manager (FCM)
* Follow the QLBs, Concessions and deviations
* Ensure corrective actions are taken immediately during the presentation or recorded tracked and closed at a later date
* Generatetimely and accurate Inspection Reports
* Attend, upon request, to presentations as defined by the Customer
* Provide technical assistance during the delivery and acceptance phase
Operational supervisor: ATS Technical Support Manager and the client
Training – Experience
* Customer Inspection Representatives qualifications and experience
* EASA Part 66 B1 Licensed Engineer (or equivalent)
* A320 qualified (desirable)
* Base maintenance experience as inspector (desirable)
* Aircraft Production Line Inspector (desirable)
* More than 10 years aircraft production, engineering or maintenance experience
Related Knowledge:
* Excellent technological aeronautical knowledge (aerodynamics & flight controls, general technology, structure, aircraft systems, avionics & electrical installations)
Expertise:
* Knowledge of the aeronautical environment (security, safety and quality measures)
* Intercultural skills and customer minded
* Good organizational skills
* Autonomous – can work without supervision
* Familiar with computer programs: MS Office programs, SAP, and Airbus internal tools (Zamiz, Tandem, ACPnG, IBM etc.)
* Knowledge of the follow-up tools (TLB, QLB, etc)
* Have Customer-oriented approach (listening, offering support and deliver on time)
* Familiar with measurement tools: Voltmeter, multimeter, gap gun, etc.
* Ability to detect, report non-conformities and make sure they are corrected
* Familiar with report writing (accurate and straight to the point)
* Good Communicator
* Flexible and good at stress management
* Fluent in English: spoken and written
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