About the Role:
We are seeking detail-oriented and reliable Auditors with a passion for hospitality and a keen eye for detail to evaluate restaurant/Hotels operations and customer experience. In this role, you will visit designated restaurants/hotel anonymously, assess specific service and quality standards, and provide detailed reports based on your experience.
Key Responsibilities:
* Conduct undercover visits to restaurants & Hotels as a typical customer.
* Evaluate and document various aspects of the dining experience, including:
* Customer service quality
* Cleanliness and ambiance
* Food presentation and taste
* Staff behavior and knowledge
* Compliance with brand standards and protocols
* Accurately complete detailed evaluations and submit reports within specified timelines.
* Adhere to assignment-specific instructions and confidentiality requirements.
Qualifications:
* Strong observational and writing skills.
* Excellent attention to detail and ability to remain objective.
* Comfortable working independently and managing a flexible schedule.
* Ability to follow detailed guidelines and protocols.
* Prior experience in hospitality, food service, or auditing is a plus.
* Reliable transportation and access to a smartphone or camera.
* Willingness to travel locally for assignments.
Compensation:
* Paid per assignment (varies by project complexity and duration).
* Reimbursement for meals or expenses as outlined per project.
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