Directeur du restaurant (h/f) - one&only the palm dubaï

À propos de nous

Engagées, nos équipes en cuisine, en salle et dans les fonctions supports, portent haut et loin les couleurs d'une cuisine créative française, celle de Yannick Alléno. Il est un des plus grands chefs de cuisine du monde et consacre sa vie à sa passion et revendique une cuisine française forte, riche de son patrimoine et ambitieuse de ses créations.
A chaque étape de la vie professionnelle, sourcing, recrutement, formation, rémunération, promotion, mobilité, nous nous engageons à promouvoir, au sein de nos équipes, l'égalité, la diversité et le respect au sein du Groupe Yannick Alléno.

Vous partagez notre goût pour la gastronomie et vous adhérez à nos valeurs (Réactivité et Progrès - Respect et Equité - Engagement et Responsabilité), nous vous invitons à prendre connaissance de nos offres d'emplois, de postuler et d'intégrer nos équipes.


Mission

GENERAL MISSION

Restaurant manager 101 with the constant goal of satisfying each customer and developing guests’ loyalty by respecting all financial and quality standards.

TASKS & ACTIVITES

* Reach all financial goals

o Generate profit for the service: revenue, average checks, number of covers, through actions taken on operational marketing;

o Use management and analysis tools provided by Yannick Alléno Group (DRR, weekly report, pickup chart, menu engineering) following YAG standards;

o Manage 101 restaurant budgeted F&B costs;

o Supervise merchandise stocks as well as office supplies based on an optimal turn-over of small restaurant equipment, linen, OS&E and hygiene products;

o Communicate accurately with the executive chef and with the restaurant managers about financial objectives.



* Respect and control the implementation of YAG & One and Only The Palm norms and quality

o Report any damage or concern to your immediate supervisor;

o Be responsible for developing service quality: ensure an appropriate team organization, supervise and enhance quality criteria and standards set by YAG;

o Respect and ensure the application of all hygiene HACCP procedures;

o Formalize and keep updated the guest’s preference file tool or any other tool provided by YAG.



* Ensure an effective Human Resources management

o Inform HR and YAG operations management about team needs in a real-time basis;

o Contribute in the team selection and recruitment process placed under the responsibility of the food and beverage;

o Limit team turn-over through great team cohesion and by encouraging loyalty;

o Supervise schedule management and ensure that rosters are done properly, respecting the number of working hours;

o Set up training courses in order to develop staff members expertise and skills;

o Encourage internal promotions whenever possible;

o Perform a semi-annual / annual evaluation of the restauraznt manager and bar manager;

o Be a true Leader for the food and beverage team;

o Work hand in hand with the executive chef;

o Organize and conduct weekly meetings and participate to daily briefings (before and after services).



* Ensure a rigorous service management

o Oversee daily and coming-up reservations and communicate them in coordination with bar manager, on a daily basis;

o Follow and ensure the organization of teams, supervise and control the service preparations;

o Ensure and guarantee guest’s satisfaction;

o Participate to the service when needed and follow tables progression during the service;

o Have a close and accurate communication with the restaurant manager, bar manager and head sommelier;

o Ensure the proper closing of the cash registers;

o Verify the cleanliness of the restaurants as well as its surroundings and take potential corrective measures;

o Ensure the overall restaurants openings and closures.



* Communicate with all operation’s participants

o Be an ambassador of YAG core values by promoting a positive internal and external image of the establishment;

o Manage potential guests’ complaints;

o Work in perfect harmony with the executive chef as well as with the restaurant team.


Profil

* Creativity;

* 3-5 years experience in an equivalent position;

* Excellent knowledge of food hygiene and safety regulations;

* Good managerial skills : able to inspire, motivate and develop employees;

* Good presentation;

* Fluency in English.