Showroom manager h/f

Informations générales Entité de rattachement BALMAIN est une maison de luxe française fondée en 1945 par Pierre Balmain, le visionnaire derrière l'emblématique « Nouveau Style Français ». Sous la direction créative du designer français Antonin Tron, la Maison se distingue pour son élégance contemporaine, tout en s'appuyant sur plus de 80 ans d'héritage. BALMAIN incarne le savoir-faire, la culture et la sensualité, proposant un style rayonnant, précis et audacieux – une réinterprétation parfaite de l'architecture du mouvement imaginée par son fondateur. Les collections de la Maison comprennent le prêt-à-porter féminin et masculin, les accessoires, Balmain Beauty, inspiré de ses fragrances emblématiques du milieu du XXᵉ siècle, ainsi que ses lunettes iconiques, reflétant l'identité unique de la Maison. Référence 2026-876 Métier Commercial - Showroom Intitulé du poste Showroom Manager H/F Contrat CDI Temps de travail Temps complet Description de la mission Reporting to the President Americas and Global Wholesale Director, the Showroom Manager oversees all activities related to showrooms, fittings, shootings, and events. Main Purpose The Showroom Manager is responsible for the overall performance, organization, and operational excellence of the Maison’s showrooms. He/She defines, coordinates, and supervises all operations to ensure a flawless experience aligned with the brand’s standards of excellence and image. Key Responsibilities 1. Strategic Management of Showrooms and Events Define and oversee the overall planning of showrooms (Women & Men), fittings, shootings (e-commerce, Business Units), events (school visits, internal workshops), and prototype sales Ensure consistency, quality, and performance across all activities Guarantee adherence to budgets, timelines, and excellence standards Implement continuous improvement processes 2. Operational Organization and Supervision Oversee all logistical, technical, and aesthetic aspects Approve schedules for external vendors (security, catering, cleaning, florists, etc.) Ensure high-quality setup and impeccable maintenance of spaces Manage inventory and material resources Ensure all installations comply with brand image guidelines Manage collaborators and visitor flows, access control and on-site operations to ensure security, comfort and efficiency during peak periods and all year long. Organization of castings and the selection of showroom models, in close collaboration with the studio. 3. Team Management and Coordination Supervise showroom teams (including temporary staff) Define staffing needs and validate workforce setup (temporary staff, freelancers, interns) Ensure team training and development Manage schedules and optimize resource allocation Foster a culture of excellence and service WW coordination of Fashion Week events, such as runway shows and client activations 4. Cross-functional Coordination and Communication Act as the main point of contact for internal departments (Studios, Merchandising, HR, Digital, VM, Sales, Communication, etc.) Ensure smooth communication and project coordination Own and manage the global showroom and market calendars Set priorities and manage operational constraints 5. External Relations Management Select, manage, and evaluate vendors and suppliers Negotiate contractual terms Ensure service levels meet the Maison’s standards 6. Performance Monitoring and Reporting Define and track KPIs (quality, costs, timelines, internal satisfaction) Provide regular reporting to management Identify optimization opportunities and implement action plans Profil Proven experience (5 to 8 years minimum) in showroom or event management, ideally in the luxury industry Strong strategic mindset combined with hands-on operational capabilities Leadership and strong sense of accountability High level of rigor and attention to detail Strong service orientation and commitment to excellence Diplomacy and excellent interpersonal skills High adaptability Fluent English required Proficiency in management and planning tools Localisation du poste EMEA, France, Paris