Gestionnaire service client cdd - f/h

Gestionnaire Service Client CDD - F/H Req ID: 48340 Job Location (Short): Reyrieux, FRA Employment Type: Full Time Segment: Danfoss Climate Solutions Segment Job Category: Sales Work Location Type: On-site The Impact You'll Make Vous contribuez au maintien d'un service client de qualité en prenant en charge la gestion opérationnelle des commandes et le soutien aux clients. Il s'agit d'un poste en CDD - 6 mois, basé à Trévoux 01 (France). What You'll Be Doing Saisir et suivre les commandes clients jusqu'à leur livraison, en appliquant les processus standards. Contrôler les commandes en cours et relancer les acteurs concernés pour éviter retards et anomalies. Répondre aux demandes clients (délais, suivi de livraison, documents, urgences). Gérer les retours, litiges de livraison et demandes de corrections de facturation. Collaborer avec les forces de vente, les centres de distribution et les fournisseurs externes. What We're Looking For Première expérience en service client ou administration des ventes appréciée. Aisance avec les outils informatiques (ERP, Excel, email). Bon sens de l'organisation et capacité à travailler dans un environnement dynamique. Qualités relationnelles et orientation client. Anglais niveau B1 souhaité. What You'll Get from Us 1. We promote from within and support your learning with mentoring, training, and access to global opportunities. 2. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. 3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. 4. You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great. Ready to Make a Difference? If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. Information at a Glance Apply now Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories. Apply now