Audio visual events technician

WHO WE ARE


AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.


Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.


AV Operations Roles and Responsibilities


* Be main point of contact for any AV equipment issues
* Manage and coordinate physical installation of AV equipment, AV storage, spare stock, equipment shipping across Europe locations,
* Conduct maintenance and troubleshooting for AV systems, conference rooms (QSYS, AES67, DANTE), LED wall equipment (Sedna, Samsung, Planar)
* Execute ad hoc AV installation requests
* Decommission and transport AV equipment for room refreshes
* Communicate any configuration change to client and create backups.
* Troubleshoot and repair Crestron hardware and software (post-programming)
* Experienced in Crestron Toolbox and related hardwaresupport (including but notlimited to DM, NVX, Touch Panels, TX/RX pairs, HDMD, HDBT etc.)
* Track all requests and issues through Zendesk ticketing and communicate with the team through Slack
* Ensure that the correct information is being logged in all tickets
* Provide data to aid FTE in delivering specific reporting metrics
* Monitor AV ticketing queue and resolve tickets in a timely manner
* Monitor Slack channels and communicate needs and updates to the team
* Google Meet Admin support
* Assist with commissioning and turn over of new conference rooms and specialty spaces


AV Events Roles and Responsibilities


* Acting as event production Technical Director, Lead Video Engineer, and/ or Technical Production Manager switching

depending on show needs.

* Set up, configuration, operation, and facilitating support for event production spaces.
* Serve as the primary point of contact for all audio, video, and broadcast production needs.
* Use and follow the run-of-show document as a guide for proper show flow details.
* Partner with other crew members on the execution of elements both before and during shows
* Attending pre-show production meetings with crew to review responsibilities.
* Ensure testing of all show playback elements for proper play out.
* Ensure all switchers, graphics, mixers, microphones, and ancillary gear are in working order.
* Understand roles and responsibilities of an AV production team on events.
* Reset space after events to pre-production standards.
* Note any equipment failures and escalate to the AV team through the ticket system.
* Assist with inventory management and quality control for client owned equipment.
* Equipment Expertise:
* Audio, Video, and Networking Signal Flow & Troubleshooting


Qualifications and Skills:

* Comfortable working within Enterprise Google Suite(software and hardware)
* Experienced with all aspects of Commercial AV installation including cable pulling, rack building, cable management, various types of terminations (RJ45,DB9), structural accommodations/modifications, device installation, etc.
* Demonstrated project management experience with large projects, organizational skills and an ability to maintain standards.
* Experience working with and managing various vendors, suppliers and integrators.
* Understanding of networking technology, video transmission over network
* Ability to work well in a team environment, including talent, producers and directors, under strict time deadlines.
* Proficiency working with Mac OS, Windows, Chromebooks, and GSuite for Business
* Able to step into a crewed/operator position as needed i.e. V1,V2, Lighting, Playback
* Experience with hybrid and virtual events using Google Meet and Zoom
* Experience working on live events that involve multiple cues and high production value
* Experience with Google Slides, Slido and clicker systems
* If required, technician can travel to other locations within Europe region to provide service.


Interpersonal & Professional Attributes:

* Enjoying working on a open minded and creative environment
* Ability to adapt and work well with varied personalities.
* High level of professionalism and maintaining composure under pressure.
* Proven ability to work independently with minimal supervision; must be a motivated self-starter who can initiate ideas and take ownership of work.
* Effective oral and written communication skills and ability to communicate escalations/project statuses to site leads.
* Ability to work well in a team environment, including talent, producers, and directors, under strict time deadlines.


Current Technical Requirements:

* Google Meet / Conference Room Hardware
* ASUS Google Meet Kit
* Google Series One Room Kit
* Chromebase for Google Meet
* Google Meet qualifiedperipherals
* Desk27
* Board 65
* Crestron
* QSC
* Shure
* Cisco
* LED Walls
* Planar
* Samsung
* SNA
* Sedna
* Digital Signage
* Appspace
* Crestron Scheduling Panels
* Logitech Tap
* Installed Audio Systems
* Soundtrack your Brand
* QSC
* Dante
* AES67
* Video Conferencing Platforms
* Google Meet
* Zoom
* Events Technology
* Virtual Events:
* Youtube Livestream
* Google Livestream
* Zoom Webinar
* Live Events:
* QLab
* Playback Pro
* Bitfocus Companion / Streamdeck


MORE ABOUT US


AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.