Client service & sales support - prime h/f

Le Groupe AXA est un leader mondial de l'assurance et de la gestion d'actifs, avec 160 000 collaborateurs au service de 105 millions de clients dans 62 pays.
Nous protégeons et conseillons nos clients à chaque étape de leur vie, en proposant des produits et services qui répondent à leurs besoins dans les domaines de l'assurance, de la prévoyance, de l'épargne et de la gestion des actifs.

Notre mission : Agir pour le progrès humain en protégeant ce qui compte

Nos valeurs : Customer first, Intégrité, Courage et One AXA

Grâce à notre approche de conviction, nous sélectionnons les investissements en actions, obligations, alternatifs et dans les stratégies multi-actifs qui recèlent selon nous des meilleures opportunités à l'échelle internationale. Nous gérons à ce jour plus de 887 milliards d'Euros d'actifs.

Page d'accueil AXA IM FR (axa-im.fr)

AXA IM est un employeur garantissant l'égalité des chances et nous encourageons les candidats présentant un handicap ou toute autre caractéristique protégée à postuler. Nous nous engageons à fournir des aménagements raisonnables si nécessaires aux candidats qualifiés et aux employés handicapés pendant le processus de recrutement et dans l'exercice de leurs fonctions professionnelles essentielles.

Inclusion and Diversity Careers AXA IM Corporate (axa-im.com) At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper.

As a Client Service & Sales Support, you will report to the Head of Client Services and you will BE part of AXA IM PRIME business unit.

AXA IM Prime is a Private Market Enabler and Hedge Funds platform offering diversified sources of private market returns across private equity, infrastructure equity, private debt, and hedge funds. With €38 billion of alternative investments under management and a team of seasoned investment professionals committed to proactive ESG and strict risk management criteria, AXA IM Prime is committed to transparency and reliability. The company manages €5 billion of commitments annually over the next three years and has 40+ employees across three offices.

DISCOVER your opportunity

Reporting to the Head of Client Services, work closely with the Product & Sales team to improve and automatize sales and client service processes

Product focus : Infrastructure, Private Equity, Private Debt and Hedge Funds.

Global presence in Paris, Germany, Japan, U.S.A, the U.K. and Italy. Client base including sovereign wealth funds, public and private pensions, insurance companies and family offices.

Your role and responsibilities will include :
- Working in the Client Service department, which is part of the CPO team, in the day to day tasks, and in particular :
- In charge of the Salesforce tool and all digital automation and upgrade for sales activity optimization and reporting : structuring the tool, working with other internal teams on automation, AI approach to enhance the quality of the client base.
- Assist sales in defining target investor lists using various databases.
- Responsible for mastering AXA IM Prime's automated marketing fund update and communication via adapted tools (i.e. Eloqua) and maintaining the distribution lists through these tools.
- Assist sales in day-to-day investor coverage and coverage of third-party marketing teams (send materials, answer questions from investors, etc).
- Assist sales in maintenance of investor contacts and meeting reports and deal pipeline in CRM tool.
Assist sales in preparing Sales activity report/presentations for Management Board meetings, Client Group Meetings, Staff Meetings.

As a back up of the Client Service team :
- Drive an automatic filtering on RFP sites such as Mandatwire, Global Fund search, etc. to identify potential RFP's for AXA IM Prime and create a structured way to analyze this filtering.
- Support the process in structuring AXA IM Prime' answers to Requests for Proposals (RFPs') or due diligence meetings (DD), from kick-off to pitch preparation. Contribute to the production of high-quality content on AXA IM Prime expertise overall.
- Participate to the onboarding process of clients : set up clients in AXA IM referentials, set up reports sending in AXAIM tools.
- Monitor the delivery of the fund reporting to AXA IM Prime clients.
- Assist in referencing of AXA IM Prime's strategies and funds on various consultant databases.