Quality assurance assistant - apprenticeship

🫀Who are we ?


Volta Medical is an innovative, data-inspired US and European-based startup aimed at creating and bringing to the market cutting-edge AI software products to revolutionize interventional cardiac electrophysiology.


Volta has created a data collection and enrichment ecosystem for curated EP lab data which is fed into a physician validated, machine learning methodology to support complex AF solutions. Our newest technology, Volta AF-Xplorer, is a data-driven AI decision support system that easily integrates into the standard physician workflow, providing a patient-tailored approach to complex AF and AT procedures.


Our dynamic, innovative team is made up of 140 collaborators in the EU and USA from a wide variety of backgrounds including engineers, business professionals and physicians, working together to develop AI solutions that help electrophysiologists help patients.


🫀Our values

Be a pioneer: Be brave. Don’t be scared of researching, exploring, trying and sometimes failing.

Improve patients’ lives: Create products to provide electrophysiologists with the best user-experience possible, to help them improve the lives of patients.

Strive for excellence: Push yourselves to deliver the highest quality in everything you do. Learn from your mistakes and aim for the best.

Collaborate as a team: Welcome to a multidisciplinary and a diversified team ! Try to understand people from different cultures and environments. Confront your ideas and have fun !


🫀Missions

Under the supervision of the QA Team Leader, the QA Assistant Apprentice will be responsible for:


-Customer complaints handling

Translate event reporting forms into customer complaint record

Perform nitial assessment of the need for event reporting

Lead the follow-up of complaint investigation, ensuring timely and effective resolution.

Prepare customer

letters in response to complaints, ensuring clear communication and resolution.


-Non-Conformity and CAPA handling

Open, monitor investigations and action implementation

Liaise with stakeholders to address non-conformity


-Assist the QA team

Manage and improve the Quality Management System

Help and support the preparation and conduct of audits by the Notified Body

Participation in the administration of the Electronic Document Management (EDM)

Collaborate with R&D team in participating in the updating of technical documentation

Contribute to the monitoring of quality objectives, taking into account the company’s objectives.


🫀Profile

You have training at BAC+5 level with a specialization in medical devices

You have a first experience in Quality (internship), which is a plus

You have knowledge of standards such as EN ISO 13485 and Regulation 2017/745

You have strong analytical skills

You have a rigorous approach to quality documentation


🫀Recruitment process

HR phone interview - (30’)

Quality Assurance Team Leader - (60')