The selected candidate will perform varying degrees of problem analysis and resolution of software and hardware issues relating to desktops, laptops and tablets. Among other tasks, he/she will carry out the below activities while adhering to Service Level Agreements (SLA) and be able to independently prioritize based on urgency.
Onsite support provides day-to-day consultation, training, instruction, troubleshooting, problem-solving to computer users for hardware, software, network and related computer systems and peripheral devices.
Primary Skills
* Windows, Linux OS/repair laptop, desktop/Cable management
* Windows/TCP-IP/Hardware/suite office/ServiceNow/Active directory
* Windows/TCP-IP/hardware/PowerShell/Analyse/
* Windows system//repair laptop/desktop/Hardware
Secondary Skills
* Network Administration/Pack Office/ SolidWorks/Fmowcode/CTX Adista/VMWare
* Network administration/data centre management/EMAE support/GLPI/PABX Administration/Itil/deployement application /SCCM/Putty
* Network adminitration(cisco)/Linux/ Administration(LDAP-ADDS-DNS-DHCP)/ déploiement application/Administration Hyper-V(Esxi)
* Pack Office/HyperTerminal, Putty/Linux/network operations (network bay )/hyperV/Iphone configuration
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