Démarcheur livreur- agent de quai (h/f) - chartres

Profil du candidat : * Organisé * Sens du service et de la relation clientèle * Prise d’initiative * Expérience professionnelle en livraison * Notion d’anglais * Permis B depuis 3 ans minimum Les avantages chez DHL : * Salaire fixe sur 13 mois et variable * Primes de participation et d’intéressement * Pannie repas 14,34€ / jour * Comité d’entreprise (chèque cadeau, activités sociales et culturelles) * Participation aux transports en commun à hauteur de 50% * Action logement Rejoignez-nous en 4 étapes : 1. Vous postulez en ligne 2. Vous passez un 1er entretien avec un recruteur 3. Vous passez un 2nd entretien avec un manager 4. Vous intégrez DHL
Rejoignez l’entreprise la plus internationale au monde, n°1 en France au classement Great Place to Work. * Evoluez dans un univers professionnel exaltant et apprenez grâce à des missions responsabilisantes et riches * Développez vos compétences en participant à des parcours de formation de qualité pour évoluer professionnellement et personnellement * Découvrez une culture d’entreprise UNIQUE, basée sur la confiance, le respect, l’esprit d’équipe et le résultat * Célébrez et faites la fête, à l’occasion de nombreux événements internes Chez DHL, le leader mondial du transport express, nous vous garantissons que vous pourrez simplement être vous-même. Notre mission : connectez les gens, améliorer les vies. Agent de quai / Démarcheur livreur – (H/F) CHARTRES Rattachement hiérarchique : Responsable de service ou Chef de secteur Horaires : * 10h00 – 12h30 / 13h30 – 18h10. 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Attendus du poste : * Réalise le tri, la livraison ou l’enlèvement de la marchandise dans le respect des procédures opérationnelles afin d’assurer le bon acheminement interne et garantir l’image de marque vis-à-vis de la clientèle. * Effectue la manutention et le scanning des colis dans le respect des règles de sécurité en agence, sur la route et chez les clients. 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Missions / Activités : * Trie la marchandise. * Charge son véhicule dans l’ordre de tournée le plus efficace. * Contrôle qualitativement et quantitativement les colis et s’assure de détenir tous les documents et matériels nécessaires à l’exécution de sa tournée. * Réalise les enlèvements et livraisons en enregistrant toutes les étapes (checkpoint) via un scan. * Prend les mesures nécessaires pour sécuriser la marchandise. * Réalise des encaissements si besoin. * Renseigne le client sur les services et produits DHL. * S’assure que tous les enlèvements (et documents associés) sont conformes aux procédures et règles de sécurité. * Met tout en œuvre pour que les livraisons et les enlèvements soient effectués. * Cherche à résoudre les problématiques rencontrées chez un client. * Signale au chef de secteur lors du débrief de retour de tournée toutes les anomalies ou difficultés rencontrées et remet la marchandise non livrée, les enlèvements, encaissements et documents associés. * Participe à la repesée et codage de la marchandise, au scanning et au tri. * Respecte les règles de sécurité (port des EPI, législation routière). * Maintient son véhicule en bon état et propre. * Ambassadeur de la marque DHL : tenue et présentation soignées. * Remonte des informations utiles au développement du chiffre d’affaires. * Décharge/recharge le matériel des camions et/ou conteneurs avions. * Trie et codifie les colis selon les destinations. * Vérifie l’exactitude des informations sur le bordereau et signale les anomalies. * Conduit des engins de manutention (si habilité). * S’assure que les colis ne soient pas abîmés et fait vérifier si nécessaire par le département marchandises dangereuses. * Scanne les colis et vérifie les informations sur écran (encode manuellement si besoin). * Participe au rangement de la zone de travail. 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Environnement : Respect des dispositifs environnementaux mis en place par DHL Express. Interface : Relations avec le manager, la clientèle, le service client, le dispatch et les équipiers de l’agence. Impact : Contribue à la qualité de service, à la satisfaction client et à la sécurité des biens et des personnes.