About Cainiao Group
Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry.
Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery with 5 dollars" and "5-day global delivery," Cainiao helps small and medium-sized enterprises engage in cross-border trade. Serving more than 200 countries and regions and apply "technological genes" to every aspect of logistics operations. It has also established the world's largest digital station network.
Responsibilities
* Management of sorting operations, including operational plans, sorting capacity, personnel planning, etc.
* Planning of daily and weekly operations based on parcel projections and delivery partner capacity.
* Coordination with internal teams: Linehaul, Delivery, Commercial, Quality, Projects, etc.
* Monitoring and control of operating costs and material consumption.
* Control of quality indicators and customer satisfaction.
* Coordination with quality team for daily and weekly monitoring of quality indicators.
Qualifications
* 5 years in a similar position.
* Fluent written and spoken English.
* Pack Office: Excel, Word, PowerPoint.
* Experience with WMS
* KPI management and results orientation.
* Reporting and root cause analysis.
Proven skills
* Operations management and multidisciplinary teams.
* Leadership of local and associated teams.
* Cost management.
* Internal and external communication.
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