Conseiller voyages (h/f) - anvers

Chez Weavy, nous avons une passion : accompagner nos clients et nos candidats !
Si la recherche du profil idéal peut s'avérer laborieuse et chronophage, nous sommes attachées à vous faire gagner du temps en sélectionnant les meilleurs collaborateurs pour votre entreprise.

Our client, an important actor in the Tourism industry, is looking for reinforcing its team in Anvers.
As a Travel Experience Designer, you will be responsible for:

• Assisting agents in making their own bookings on the Travel Agent website, as well as completing bookings.
• Contributing with your expertise to achieve sales objectives and customer satisfaction.

Main missions:

1. Be a key player in customer consideration

• Welcome your client with a premium posture.
• Create a personalized and lasting relationship with clients, proactively accompanying them throughout the sales process.
• Ensure follow-up and client satisfaction.

2. Create a customized travel experience

• Collect and understand the expectations and motivations of clients.
• Make recommendations to create a tailor-made trip.
• Highlight destinations, products, and the Club Med experience.

3. Develop business activity

• Increase your turnover by recruiting and retaining clients, as well as selling additional services.
• Identify business opportunities with clients (M&E, Partnerships, Sponsorship, Influencers, Recommendations).
• Update and follow up on commercial data (customer files, data collection, complaint tracking).