Sales assistant ea h/f

Acteur majeur de la chimie de spécialités, avec des marques mondialement reconnues, Arkema réalise un chiffre d'affaires de 7,7 milliards d'Euros. Porté par l'énergie collective de ses 19 000 collaborateurs, le Groupe est présent dans près de 50 pays. Rejoignez nos équipes pour faire la différence !
Détails de la Mission

Reporting to the Market Director, Engineering Adhesives EMEA, and providing support to the EMEA Director and Sales Team :

Support to EMEA Director and Sales Team

- Management of pricelists for OEM
- Forecasting : Forecast management with sales team, participation to S&OP meetings
- Support the management of products with short shelf life
- Support on BO Profile and market analysis

Development of distribution sales by supporting Distribution sales team

- Support of distribution team for customer requests (sample requests, order issues, customer claims)
- Support internal implementation of new customers (customer creation, product data, pricing in Sales Force, follow-up of stock orders)
- Information management for Online Distributor (provide information for launch, follow-up on implementation, coordinate marketing activities internally)
- Manage External Engineering Adhesives Team folder with suitable documentation for distributors.
- Implementation of specific sales action and related marketing support at distributors
- Support organization of Born2Bond academies (distributor product training)
- Distribution pricelist maintenance including CPQ set-up

Reporting:

- Monthly sales overviews

- Weekly updates

Job Dimensions :

- Grow Engineering Adhesives business in Europe
- Support Distribution sales team on customer enquiries and internal processes
- Support Sale Team on back-office topics
- Territory : Support to EMEA Sales Team

Product range : focus on Engineering Adhesives (specialty adhesives)

Context and Environment :

- Develop new business
- High value specialty adhesives, premium selling
- Working in a cultural international environment
- Working closely with Sales Team which is home-office based
- La Défense-based - work closely with internal functions : Customer Service, Supply Chain,

Accountabilities :

- Support the development of Sales Pipeline
- Consolidate and grow Bostik position at new and existing customers, follow customer satisfaction

Profil Recherché

5 years experience in customer service, sales or purchasing support function

Hard Skills :

- Fluent business in English and French - other languages are a plus
- Good knowledge in MS-Office Sales Force and SAP

Soft Skills:

- Communicative, collaborative and reliable
- Attention to details, numerical skills and process-driven
- Customer-orientated, proactive, self-motivated