Head of digital strategy (f/h)

Le contenu du poste est libellé en anglais car il nécessite de nombreuses interactions avec nos filiales à l’international, l'anglais étant la langue de travail.

Accelerator Digital Consumer Experience Strategy Lead (Paris)

~ Permanent, Full time

Sanofi is an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people’s lives. We provide potentially life-changing treatment options and life-saving vaccines to protect millions of people globally, while putting sustainability and social responsibility at the center of our ambitions.
Digital is at the heart of the Sanofi strategy: our ambition is to be the leading digital healthcare platform to deliver medicine faster, enable healthcare professionals to improve treatments and help patients improve their health.
The Digital R&D Accelerator is one of the key pillars of the Sanofi Digital strategy, set-up to push the boundaries of our digital transformation, develop breakthrough technology and deliver AI/GenAI powered Digital R&D products to accelerate drug discovery and speed-up development to get life-changing treatments and vaccines to our patients faster.

The Consumer Experience (CX) Strategy Lead provides end-to-end consumer experience strategy and digital solutions for Sanofi’s R&D transformation initiatives.
You develop CX strategy to differentiate and deliver innovative digital solutions that will make health care more accessible, more integrated and more reliable for users in collaboration with cross functional teams and other key stakeholders. This CX team includes research, strategy, designer (visual and UX) and project management.

Deliver CX strategy across digital products for the organization: define plans, principles, based on research and insights and measurement frameworks:

Work closely with direct and indirect team members to define, document, share and maintain our overall user experience strategy, rollout, and operations for Sanofi products and digital solutions
responsible for leading a team of CX Strategy employees and contractors
Influential leader representing CX Strategy across the business and corporate, including product and service development functions:

Integrate CX Strategy within the Consumer Experience and digital development process and be an advocate for CX within Digital, partner organizations and stakeholder groups
Strong analytical skills with ability to absorb qual and quant data in order to synthesize key challenges or learnings
~ Digital product management skills: Deep understanding of what makes a digital product, with notions of agile, CX, in order to be best advice to Digital product owners
~ Solid understanding of how to create, measure and refine consumer experience strategy based on user research, human factors, customer feedback and market data
~ International experience, with understanding of cultural sensitives as the role is global
~ Bachelor's degree or equivalent work experience in Design, HCI, MBA or related field. Master’s degree in relevant field a plus
~10 years of hands-on CX/UX strategist at a large global enterprise experience, agency, consulting or Start-up/scale-up is a must, in the context of digital product or software design
~ English communication skills on a professional level (verbal and written)

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~#LI-FRA #Accelerator #Paris #Digital

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