Customer risk officer

.# Experience the difference with us!CUSTOMER RISK OFFICER page is loaded## CUSTOMER RISK OFFICERremote type: Hybridlocations: CRETEILtime type: Full timeposted on: Posted Todayjob requisition id: JR1202Aprolis, filiale du Groupe Monnoyeur, propose à ses clients depuis plus de 70 ans des solutions de location, achat et maintenance dengins de manutention.Partenaire et distributeur exclusif des marques Cat Lift Trucks et Crown en France, Aprolis possède la gamme de matériel de manutention la plus large du marché.Aprolis est une entreprise aux valeurs humaines, telles que le Respect, l’Esprit d’entreprendre, le courage et la convivialité qui animent l’ensemble de nos équipes dans un esprit d’inclusion.Nous sommes à la recherche d’un ou dune Gestionnaire Risque Clients en CDI basé(e) à Créteil.Job Description SummaryJOB PURPOSE On the basis of the activities assigned by his/her hierarchy, the customer risk manager willimplements the debt collection strategy established by the finance department. Manages customer risk and debt collection. Takes care to limit and anticipate risks.Job DescriptionSIGNIFICANT ACTIVITIESRisk management- Manage customer account opening and closing requests- Validate and transmit customer data updates (financial, etc.)- Manage risk and analyze customer solvency- Anticipate the risk of late payment- Monitoring customers at riskRecovery- Monitor and control customer receivables and review requests for maturity extensions- Ensure collection of overdue receivables- Implement actions based on the customers accounting and financial situation (blocking, releasing orders, etc.), in collaboration with internal stakeholders (management, operational teams, sales teams, etc.)- Track and enter customer payments and analyze any payment discrepancies- Prepare and monitor litigation and insolvency files in the context of collections, where appropriate- Update activity monitoring indicators (number of outstandings, number of sales). reminders, active customer accounts, etc.)RESPONSIBILITIES AND SCOPE FOR ACTION- Ensure compliance and timely collection of receivables- Contribute to the management of financial risks within its perimeter- Be a key contact for internal and external stakeholders- Contribute to the performance of its perimeter- Know and apply internal and external compliance procedures and rulesPROFESSIONAL KNOWLEDGEDIPLOMA(S) AND/OR EXPERIENCE(S)Vocational baccalaureate to Bac +2 level in accounting, administration or sales desired and/or significant experience desiredSPECIFIC KNOWLEDGE(S)Technical skill(s)- General knowledge of debt collection (customer relations, etc.)- General knowledge of accounting- General knowledge of IT tools and information systems- Elementary level in English (A1)Behavioral skill(s)- Good interpersonal skills- Analytical skills- Reactivity- Perseverance- RigorBy joining Monnoyeur, youll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.


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