Our global end client is a world-leading company with a presence in 100+ countries worldwide, generating billions EUR in annual sales. Renowned for their premium products and services, the company serves customers through direct sales, comprehensive services, and cutting-edge digital platforms.
The company is now looking to hire on a permanent basis its Global Head of Digital Sales & Marketing Technology.
This is a pivotal executive role at the intersection of technology leadership and commercial strategy. This position will lead the global technology function (read Technical) powering digital customer engagement: eCommerce, marketing platforms, personalization, and post-sales services.
This role represents a significant opportunity for a technology-business hybrid professional to shape the future of digital sales & marketing technology at a global manufacturing leader while building toward executive-level responsibilities.
The role is based in Paris. Fluent English is required (French not necessary). Remote is accepted. Travel to be expected.
THE ROLE
You will be responsible for the back-end technology supporting the Company’s global marketing operations, covering eCommerce, website technology, and digital customer experience. You will be responsible for leading the strategic technology vision and execution supporting our the company's global digital operations. This role combines strategic business leadership with technology oversight, driving digital transformation across e-commerce platforms and customer experience technology that generates billions of Euros in annual revenue.
RESPONSIBILITIES
Strategic Technology Leadership
* Define and execute the technology roadmap for global digital marketing operations
* Bridge business strategy with technology execution
* Lead the company's digital evolution from traditional sales to integrated multi-channel B2B experiences
* Partner with internal leaders to align technology investments with business objectives
eCommerce & Digital Platform Ownership
* Oversee the strategic direction of the global eCommerce platform and digital touchpoints
* Drive technology initiatives that enhance the digital revenue stream
* Ensure seamless integration between online platforms, customer service, account management, and retail operations
* Manage technology architecture supporting operations globally
Digital Customer experience:
* AI-powered search and personalized recommendations
* Streamlined payment and checkout optimization
* Comprehensive post-purchase and self-service capabilities
* Advanced analytics and customer insights
* Define customer experience technology standards and innovations
* Drive technology solutions that increase customer engagement and sales productivity
Cross-Functional Leadership & Program Management
* Lead distributed global teams
* Collaborate with Program Management, UX/UI Design, Software Development, Sales & Marketing teams
* Align technology initiatives with Finance, Logistics, Supply Chain, and Customer Operations
* Drive agile methodologies and continuous improvement across technology initiatives
* Matrix organization with both geographical and functional reporting lines
* Collaboration across global teams in multiple time zones
REQUIREMENTS
* 10–15 years in senior IT / Technology leadership roles with direct accountability for digital platform architecture
* Background in global B2B or B2C organizations with complex digital ecosystems
* Proven experience leading eCommerce, CMS, and customer platform initiatives
* Solid engineering foundation: architecture, integration, cloud infrastructure
* Executive presence; trusted to work closely with C-level stakeholders and shape strategy
* Background in top-tier consulting, enterprise technology, or digital platform transformation a plus
* Fluency in English; French is not required
An excellent package is on offer for the right profile; For more information please send us your cv and we will contact you shortly to discuss it in more details.
This role is being handled exclusively by our executive search team. All applications will be treated with complete confidentiality.
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