ServiceNow Expert – Toulouse | 2 Days/Week (On-Site)
Location: Toulouse (on-site 2 days per week)
Duration: 2 months + Possible Extension
We are seeking a ServiceNow expert to support a large-scale implementation involving 6,000+ users and hundreds of thousands of concurrent flows. The role focuses on performance optimization, workflow/UI validation, and CI/CD pipeline improvements within a complex ServiceNow environment.
Key Responsibilities:
* Optimize ServiceNow performance and validate scalability before production
* Test and automate workflows and UI components, including Workspace
* Monitor workflow execution: detect bottlenecks, track performance
* Manage concurrent data access and implement recovery mechanisms (RPO)
* Develop using UI Builder and Playbooks, following UX and development best practices
* Design and manage CI/CD pipelines (UI, scripting, flows, SDK)
* Set up dashboards, alerts, and monitoring tools for platform health
Requirements:
* Hands-on experience with CSM, FSM, Playbooks, and UI Builder
* Proficiency with ServiceNow SDK, scripting, and platform performance tuning
* Strong understanding of ServiceNow development standards and scalability practices
If you’re interested, kindly share a copy of your updated CV at nbashir@redglobal.com or apply directly.
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