Servicenow hrsd developer

You will be part of a cross-functional team leading a digital transformation initiative to enhance HR service delivery using ServiceNow HRSD. The project’s goal is to streamline HR operations, increase automation, and improve the overall employee experience. Strong stakeholder engagement and rapid delivery of HRSD capabilities are key expectations in this role.


Start Date: ASAP

Contract Duration: 6 months (potential for extension)

Location: Paris, hybrid

On-site Requirement: 1 day per week (4 days remote)

Industry: Manufacturing

Language Requirement: Fluent English

Experience Level: Minimum 3 years in ServiceNow HRSD development


Role Overview

Join a dynamic digital transformation team focused on implementing and enhancing Human Resources Service Delivery (HRSD) processes on the ServiceNow platform. This role aims to modernize HR operations through automation, self-service, and optimized workflows, delivering an improved employee experience.


Key Responsibilities

* Deliver and enhance core HRSD modules: Case and Knowledge Management, Employee Service Center, Lifecycle Events, and HR Services.
* Collaborate with HR stakeholders, process owners, and technical teams to gather and validate business requirements.
* Configure and maintain workflows, SLAs, approvals, and notifications specific to HR processes.
* Support the adoption of best practices in HR service delivery and employee engagement.
* Develop and maintain HR Service Catalog items and associated fulfillment flows.
* Participate in UAT, documentation, and post-deployment support activities.


Technical Skills Required

* 3+ years of hands-on development experience with ServiceNow HRSD.
* Strong proficiency in JavaScript (both client-side and server-side).
* Experience with Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes.
* Customization and configuration of HR-specific forms, lists, and workflows.
* Familiarity with REST/SOAP APIs and Update Sets.
* Understanding of the ServiceNow platform architecture and performance tuning.


Desirable Skills

* ServiceNow certifications (CSA, CAD, or HRSD-specific certifications).
* Experience with Employee Center Pro, Lifecycle Events, or Journey Accelerator.
* Background working in Agile/Scrum environments.
* Knowledge of Service Portal customization or front-end development (AngularJS).
* Experience in multi-instance or multi-tenant ServiceNow environments.


Project Details

* You’ll be part of a cross-functional team leading a digital transformation initiative to enhance HR service delivery using ServiceNow HRSD. The project’s goal is to streamline HR operations, increase automation, and improve the overall employee experience. Strong stakeholder engagement and rapid delivery of HRSD capabilities are key expectations in this role.


If this sounds like something of interest, apply below!