Managing director ctf m/f

À propos de Carrier

Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. Depuis l’invention de la climatisation moderne en 1902, nous avançons avec une mission claire : améliorer nos vies et le monde que nous partageons. Nous restons leaders grâce à une équipe mondiale, inclusive et d’excellence, qui place le client au cœur de toutes nos actions. Pour en savoir plus, consultez ou suivez Carrier sur les réseaux sociaux @Carrier.


Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

Mission:

Achieve sales targets on volume / margin by different sales tiers, segments and channels

Develop customers network across the country as well as define the Go-To-Market

Closely work with the central European team on Sales Operations, Pricing, Service, & Finance objectives

Represent the Company towards local and national authorities.

Responsibilities

:

1. Create and roll out the right sales strategy for the country to drive revenue growth across the different markets (Truck, Trailer and LCV).

2. Develop & maintain personal direct customer relationships across the country leveraging the sales with the main Key Accounts.

3. Organize field sales teams and work closely with the sales back-office team to deliver a high quality performance to raise our customers satisfaction measured through NPS; and initiate actions to meet and anticipate market requirements.

4. Develop deep market intelligence as well as set priorities within the different channels (Body-Builders, end-users and OEM´s).

5. Drive customer satisfaction through network/product quality action plans involving service teams and network structuration.

Financial Objectives :

6. Accountable for sales forecasting within the country and tracking/managing sales performance by market.

7. Along with the ETT General Manager & Sales Director, optimize the deployment of sales resources to scale coverage and limit cost of sales.

8. Collaborate with the central team to set targets and implement sales strategies and campaigns, including the deployment of the service sales growth strategy.

9. Responsible for the country P&L

People Manager:

10. Responsible for coordinating the different departments: sales, sales support & service

11. Lead effectively by selecting, developing and coaching team members and setting an example as an ethical leader

12. Prepare a succession plan for his own and other key positions

Continuous improvement:

13. Drive deployment of standards & standard processes incl. SIOP, EHS…

14. Responsible for Controls & Compliance on country level & compliance with local laws.

15. Improve efficiency as well as optimize local processes/systems.

16. Focus on selling service solutions and spare parts

Role Related Skills, Knowledge and Experience

Functional Experience

17. Fully understands all Sales standard processes from lead identification to deal closing.

18. Good experience in how to leverage SalesForce to manage sales operations and teams.

19. Masters our product and service offering and can benchmark them with competition.

20. Understands customer needs and provides appropriate response to them via careful selection of the best suited equipment, solutions delivery and/or services proposals.

21. Understands pricing mechanisms, margins and their impact on the company financials.

22. Understands the market situation, customer segments, sales potential and competition.

23. Masters Pricing negotiation, Key account management and Sales forecast accuracy

People, Organisation

24. Drives change by leading with example, demanding results and creating a winning culture

25. Pro-actively takes actions to improve local performance and shares best-practices

26. Expert in teamwork - creating a productive, positive and inspiring environment

27. Communicates effectively, has ability to connect with employees at all levels

28. Proven track record of selecting and developing strong talents

29. Coaching on daily routine according to Carrier Way values.

Skills, Abilities

30. Demonstrates personal integrity and leadership, role modelling the company values

31. Outstanding people interactions, and networking skills

32. Demonstrates ability to take decisions and solve problems at rather large complexity, considering multiple aspects and nuances

33. Results oriented with the ability to work in ambiguous situations

34. English language - advanced

35. Automotive/Truck /Transport/Cold-Chain sector knowledge/experience is mandatory

Qualifications

36. Master’s degree or equivalent experience in business or sales management function.

37. Strong cross functional management experience with solid hands-on experience in P&L management, sales, strategy development & deployment and business transformation.

Our commitment

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.